Student Intern - IT

      JOB RESPONSIBILITES:

• Answer calls coming into the IT Service Desk within departmental goals assuring proper responsiveness to customers.
• Provide Reliability by triaging complex support requests to the appropriate IT staff members.
• Perform other duties as assigned to support IT initiatives.
• Adhere to IT department strategies, processes, policies and procedures.
• Log all support interactions in the ticketing system and provide Assurance that resolutions are completed timely to meet current SLAs.

PREFERRED EDUCATION AND EXPERIENCE:

• Candidates must be actively enrolled in an accredited educational program, such as a high school, college, university, vocational program, or industry-recognized certificate course, throughout the duration of the internship

        Bilingual candidates encouraged to apply.

        EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY

        E - Verify Employer

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