Strategic Brand Representative

Drive Sales & Seamless Connections: Become a Strategic Brand Representative at Instep Management Group in Ontario!

Instep Management Group, a competitive Ontario-based sales company, is hiring a Strategic Brand Representative to help drive Verizon Communications' customer acquisition. This position offers professional training in enrollment procedures, CRM systems, and consultative sales, making it ideal for starting a telecommunications career. You will ensure accurate, compliant onboarding while building skills for advancement in this results-focused environment.

As a Strategic Brand Representative, you’ll serve as the critical bridge between customer interest and seamless service activation for Frontier’s cutting-edge connectivity solutions. Our immersive training certifies you as a Strategic Brand Representative expert, mastering product knowledge, consultative selling, and precision enrollment protocols. You’ll identify customer needs, tailor solutions, and ensure a smooth, confident transition to Frontier’s services.

Essential Functions of the Strategic Brand Representative Role:

• Serve as the primary sales and enrollment representative for Verizon, engaging residential customers through direct outreach in designated communities.
• Develop and maintain in-depth knowledge of Verizon's product offerings, including internet, wireless, voice, and entertainment services.
• Conduct personalized needs assessments and recommend tailored Verizon solutions based on individual customer requirements.
• Present Verizon services clearly and persuasively to drive interest and close sales.
• Manage the full sales and enrollment process, from collecting customer information to processing applications and securing signatures.
• Ensure accuracy and compliance in all transactions and enrollment details, following company policies and Verizon guidelines.
• Address customer questions and concerns with professionalism while supporting them throughout the onboarding process, including account setup.
• Track customer interactions and sales in CRM, exceed sales goals, and foster teamwork and a positive culture.

Education & Experience Needed for the Strategic Brand Representative Role:

• High School Diploma or GED is required.
• Completion of some college coursework or a degree in Business, Sales, Marketing, or a related field is highly preferred and considered a strong asset.
• Up to two years' experience in direct sales, retail, customer service, or other customer-facing roles requiring relationship-building and administrative precision.
• Entry-level candidates with high energy, a positive mindset, a natural sales drive, and strong attention to detail are strongly encouraged to apply!
• Must be at least 18 years old and legally authorized to work in the United States with proper documentation.
• Demonstrates strong organizational skills and accuracy in handling customer information, sales data, and enrollment documentation.
• Proficient with digital devices such as tablets and smartphones, and comfortable navigating technology in a customer-facing setting.
• Eagerness to quickly learn and effectively use CRM systems, digital enrollment tools, and other sales platforms to support day-to-day operations.

Preferred Skills for the Strategic Brand Representative Role:

• You naturally close deals while taking pride in flawless execution and attention to detail.
• You bring energy and passion to connecting people with services that improve their lives.
• You thrive in direct interactions, quickly building trust and lasting rapport.
• You’re meticulous with every form and detail, ensuring a seamless enrollment process.
• You’re driven, resilient, and constantly improving your sales and customer experience skills.

Ready to excel in both direct sales and precise Strategic Brand Representative with Instep Management Group in Ontario? Apply today on CareerBuilder!