Store Manager

DICK'S Sporting Goods

Holland, MI

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Budgeting, Coaching, Customer Experience, Customer Relations, Customer Satisfaction, Customer/Client Research, Data Analysis, Establish Priorities, Loss Prevention, Organizational Skills, People Management, Profit & Loss, Retail Management, Revenue Growth, Sports, Talent Management, Team Lead/Manager, Trend Analysis
LOCATION
Holland, MI
POSTED
Today

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.

The Store Manager has a commitment to their store team, customers, and the community they serve. They’re accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.

  • Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.

  • Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.

  • Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.

  • Prioritizes community involvement and builds relationships with local leaders.

  • Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

  • Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.

  • Leads through coaching and development and infuses learning into day-to-day leading.

  • Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

  • 3 years Retail Store Manager experience or 5 years of related management/customer focused experience

  • Strong problem-solving ability and analytical skills

  • Proficiency in MS Office

  • Must have strong people management skills and an ability to develop talent.

  • Flexible availability – including nights, weekend, and holidays

#DSGT2

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidate during any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

 

About the Company

D

DICK'S Sporting Goods

At DICK'S Sporting Goods, we ensure ultimate customer satisfaction by employing an exceptional team of associates, who truly "live" our brand. Our associates demonstrate a combination of drive, skill, commitment and passion for our business that is shared with the athletes and enthusiasts we serve. These experts draw on their personal experience and passion for sports to guide, inform and inspire every customer, helping to make DICK'S Sporting Goods the top destination for dedicated athletes in every activity, for every season.

Founded in 1948, DICK'S Sporting Goods, Inc. is an authentic full-line retailer offering a broad assortment of brand name sporting goods equipment, apparel and footwear, in a specialty store environment. For more than 50 years, we've been catering to the needs of the True Athlete and offering rewarding career opportunities for associates who are driven, skilled, committed and passionate.

Join the most passionate and driven team in sports – DICK'S Sporting Goods.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1948
WEBSITE
http://www.dickssportinggoods.com