Stop Loss Producer Relations Administrator II
Cambia Health Solutions
Burlington, WA
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Artificial Intelligence (AI), Brokerage, Communication Skills, Computer Skills, Contract Requirements, Corporate Policies, Customer Relationship Management (CRM) Systems, Customer Support/Service, Documentation, File Maintenance, Health Economics, Healthcare, Healthcare Administration, Insurance, Internet Application, Internet Portal, Interpersonal Skills, License Management, Licensing, Microsoft Office, Microsoft Product Family, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Project/Program Management, Sales, Sales Management, Stop Loss Insurance, Systems Maintenance, Team Player, Time Management, Writing Skills
LOCATION
Burlington, WA
POSTED
30+ days ago
Work a remote schedule
Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.
Who We Are Looking For:
Every day, Cambia's dedicated team of Stop Loss Producer Relations Administrator II is living our mission to make health care easier and lives better. As a member of the Stop Loss team, we are Responsible for all producer relations activities which includes responding to agent questions and optimizing the agent experience with Cambia - all in service of creating a person-focused health care experience.
Do you have a passion for serving others and learning new things? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit.
What You Bring to Cambia:
Qualifications:
Producer Relations Administrator II would have a Bachelor's Degree in business or related field preferred and 7 years of experience in healthcare administration, sales or project management or equivalent combination of education and experience.
Required Licenses, Certifications, Registration, Etc.
* Producer Disability & Life license is preferred.
Skills and Attributes:
* Ability to effectively interpret policies and procedures and communicate complex topics and related content to internal and external customers.
* Strong organizational and time management skills with the ability to manage workload independently.
* Ability to think critically and make decisions within individual role and responsibility.
* General computer skills including use of Microsoft Office products and Customer Relationship Management (CRM) software. Familiarity with health care documentation systems.
* Strong verbal, written and interpersonal communication and customer service skills.
* Demonstrated ability to coordinate multiple projects simultaneously with a high level of accuracy.
* Knowledge of corporate and state policy regarding appointment of insurance producers, preferred.
* Progressive experience in producer relations activities
* Ability to effectively interpret complex policies and procedures and effectively communicate these complicated topics and content to internal and external customers.
* Ability to conduct producer relations activities for two or more states.
* State Producer license for in the state(s) where producer relations activities are supported, is preferred
* Ability to understand, reconcile, track and monitor complex systems.
* Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
* Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
What You Will Do at Cambia:
* Accountable for agent appointment requirements, contracting and appointment intake, maintenance of producer files, and processing online producer portal applications.
* Verification of producer information for internal and external customers. Provides timely information to our agents, producers and brokers on programs, requirements and agent educational opportunities.
* Verifies producer appointments for the payment/bonus process to ensure producer eligibility for payment.
* Researches, documents and communicates to producers for resolution of payment issues and producer appointment issues. Researches and responds to commissions related issues and coordinates commission payments with Sales.
* Accountable for processing and coordinating all producer changes, licensing and renewals. Monitors and reports employee producer licensing to sales management. Notifies sales staff of new producer appointments.
* Contributes and reviews content for internal and externa
To view the full job description, click here
About the Company
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Cambia Health Solutions
Cambia Health Solutions is a family of companies headquartered in Portland, Oregon, working to create a person-focused and economically sustainable health care system.
Through our health plans, innovative technology and strategic investments, we are delivering consumer-centric solutions that:
• help people achieve better health and well-being
• make health care more available, affordable and accessible
• are easily understood by everyone
We put people at the heart of everything we do. Our company reaches more than 70 million Americans nationwide, including more than two million people in the Pacific Northwest who are enrolled in our regional health plans.
COMPANY SIZE
5,000 to 9,999 employeesINDUSTRY
Healthcare Services
FOUNDED
1940
WEBSITE
https://www.cambiahealth.com/careers