Sr. Revenue Operations Analyst-Insights
Smartsheet Inc.
Clyde Hill, WA(remote)
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Analysis Skills, Business Intelligence Software, Business Skills, Cloud Computing, Communication Skills, Community Support, Compensation Management, Customer Retention/Renewal, Customer/Client Research, Data Analysis, Data Modeling, Data Quality, Data Science, Data Sets, Economics, Leadership, Looker, Mathematics, Mentoring, Multivariate Analysis, Online Courses, Operational Audit, Operational Support, Performance Management, Performance Metrics, Power BI, Process Development, Process Improvement, Retail, Revenue Analysis, Revenue Management, SQL (Structured Query Language), Scalable System Development, Software as a Service (SaaS), Statistics, Tableau, Team Player, Time Series Analysis
LOCATION
Clyde Hill, WA
POSTED
30+ days ago
Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Go to Market organization. In this role, you will help define Smartsheet's strategy for customer excellence through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your analysis and recommendations will directly impact our approach toward customer health and retention.
Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions.
You will report to our Manager, Revenue Operation Analytics.
You Will:
Help to create, evolve, and maintain the reporting infrastructure for the Customer Excellence organization
Act as a business partner to Customer Excellence leaders to understand and identify essential business questions and challenges
Lead projects to develop answers and solutions to those questions and challenges as well as developing KPIs to track results
Partner with engineering, data science, and other analytics teams to build scalable analytics solutions
Present insights to executives that will drive performance improvements and establish scalable process enhancements across the organization
Mine large datasets, draw relevant insights and create visualizations to summarize findings
Analyze and monitor data for anomalies (recognizing trends and data quality)
Guide commission and territory planning processes with analytical support
Be a mentor and leader to the more junior analysts on the team
You Have:
Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
5+ years of experience in an analytics role with increasing responsibility
Experience in Cloud and SaaS go-to-market (GTM)
Expertise in SQL and preparing data for analysis, modeling, and visualization
Experience working with a business intelligence tool like Looker, Tableau, PowerBI, etc.
Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
Experience publishing and presenting data and findings to non-data users
Current US Perks & Benefits:
HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$110,000—$160,000 USD
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!
About the Company
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