Sr. Quality Engineer

Join our team in San Jose, CA, a vibrant hub for innovation and technology, where you will play a critical role in ensuring product quality across complex PCBA and system-level manufacturing processes. As a key technical liaison, you will collaborate with internal teams, suppliers, and customers to uphold our high standards.

Key Responsibilities:

• Lead weekly Quality Summary Reports for internal and external stakeholders, providing analysis, trends, and corrective action updates.
• Analyze yield data and failure analysis reports across PCBA, mechanical, and system-level processes.
• Identify recurring quality issues and drive root-cause investigations with cross-functional teams and supply-chain partners.
• Ensure NPI build quality management, including first-article inspection, validation of new processes, and early detection of design or manufacturability issues.
• Hold sub-tier vendors and factory teams accountable when defect trends impact customer deliverables.
• Serve as the primary point of contact for quality escalations on assigned products and processes, demonstrating strong customer service skills in managing expectations and providing timely resolutions.
• Review and validate supplier and factory FA (Failure Analysis) reports for accuracy and alignment with expectations.
• Apply critical thinking skills to interpret complex data, evaluate risks, and implement effective solutions.
• Lead or support cross-functional quality improvement initiatives, audits, and process reviews.
• Mentor and provide technical guidance to junior engineers and technicians.

Required Qualifications:

• Bachelor's degree in Electrical Engineering or a related technical field.
• Minimum 5 years' experience in quality or manufacturing engineering.
• Strong analytical and critical thinking skills with expertise in yield, test, and defect data analysis.
• Solid understanding of SMT, PIH, test processes, and RMA repair.
• In-depth knowledge of electronic theory, digital/analog circuitry, and PC system architecture.
• Expertise in applying IPC-A-610D (acceptability of electronic assemblies) and J-STD-001 (JSPEC) soldering standards for complex PCBA and system assembly.
• Proven ability to lead cross-functional teams through root-cause analysis and corrective actions.
• Excellent verbal and written communication skills, with the ability to influence at all levels internally and externally.
• Strong customer service orientation in handling escalations and supporting client deliverables.