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Sr. Middleware Support Engineer

ACE American Insurance Company (Chubb)

Philadelphia, PA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Agile Programming Methodologies, Ansible, Apache Web Server, Atlassian JIRA, Bash Scripting, Benchmarking, Business Analysis, Computer Science, Content Management, Continuous Deployment/Delivery, Continuous Integration, Corporate Policies, Database Management Software/Systems (DBMS), Documentation, Engineering Change Management, Establish Priorities, Git, IBM DB2, IBM Product Family, IBM WebSphere Application Server, Information Technology & Information Systems, Insurance, JSON, Jenkins, Linux Operating System, Microsoft Active Directory, Microsoft IIS Web Server (Internet Information Services), Microsoft SQL Server, Microsoft Windows Operating System, Middleware, MySQL, Needs Assessment, Operations Processes, Oracle, Oracle WebLogic Server, PostgreSQL, Problem Solving Skills, Process Analysis, Process Improvement, Process Management, Python Programming/Scripting Language, Scripting (Scripting Languages), Set Goals, Single Sign-On (SSO), Software Patches, Source Code/Configuration Management (SCM), Systems Administration/Management, Team Lead/Manager, Technical Support, Tomcat, Windows PowerShell, Work From Home
LOCATION
Philadelphia, PA
POSTED
13 days ago
Sr. Middleware Support Engineer (ACE American Insurance Company (Chubb)) (Philadelphia, PA) : Overseeing Chubb’s Middleware platforms, providing support, assisting with deployment and performing operational processes; Ensuring platform stability, spotting issues before they arise and developing, proposing, and implementing remedies; Coordinating with teams to identify business needs and define specific technical objectives; Documenting middleware build specifications, including diagrams and scripts, and identifying appropriate middleware patterns for meeting technical requirements; Managing software patching processes and creating golden images to ensure effective deployment; Leading Agile teams responsible for implementation projects, including setting and prioritizing goals and managing applications and groups; Conducting intensive problem solving within systems overseen. Must have experience with the following in order to complete the above-mentioned tasks: Bash scripting, PowerShell, Python, Ansible, Terraform, Active Directory, DBMS (i.e. SQL Server, Postgres, MySQL, DB2, Oracle), Jenkins, Jira, CI/CD, BitBucket, Git version control, and JSON; Experience administering middleware products including WebSphere, Weblogic, Tomcat, Apache WebServer, IHS WebServer, IIS WebServer; Experience supporting Linux platforms; Experience managing Windows systems; Experience debugging cross-system problems, documenting root causes and performing detection, remediation and avoidance; Experience with Tivoli, SCOM, Netcool, Splunk, Grafana Suite, or ScienceLogic; Experience with cloud, virtualization, and APIs technologies; Experience with agile and lean philosophies; Experience with process improvement, workflow, and benchmarking or evaluation of business processes; Experience with ECM products like FileNet Content Manager, IBM Content Navigator, Content Collector, Datacap; and Experience enabling SSO using Ping federated, Kerbos, and CA Site minder. Requires a Bachelor’s degree or foreign equivalent in Information Technology, Computer Science or related field and at least five (5) years of experience as a Middleware Support Engineer or related occupation. This position may offer remote work flexibility, subject to company approval and in accordance with company policy. Salary: $119,080 - $160,000/year. Please send C.V. to erinmarie.cofone@chubb.com.

About the Company

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ACE American Insurance Company (Chubb)