Sr Director Labor Operations Analytics

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Sr Director Labor Operations Analytics today with HCA Healthcare.

Job Summary and Qualifications

Job Summary:

The Senior Director, Labor Operations Analytics serves as a strategic enterprise leader within Performance Improvement, operating in close partnership with the AVP of Operations & Analytics. This role is accountable for advancing enterprise labor governance, productivity strategy, and workforce optimization across divisions.

The Senior Director, alongside with the AVP of Operations & Analytics, owns the design, governance, and sustainment of standardized enterprise productivity frameworks and benchmark methodologies. This includes oversight of Expanse productivity implementation, enterprise benchmark validation, and labor framework integration for new acquisitions.

This role extends beyond traditional analytics. The Senior Director drives operational modernization through intelligent automation and AI-enabled workflow enhancements that accelerate insight generation and strengthen executive decision-making. Acting under the strategic direction of the AVP of Operations & Analytics, the Senior Director functions as an architect of enterprise labor performance infrastructure --ensuring that measurement frameworks are aligned, reliable, and execution-ready across the organization.

Responsibility:

Enterprise Labor Governance & Productivity Strategy

• Partner with the AVP of Operations & Analytics to define and execute enterprise labor governance strategy.
• Own the design, governance, and continuous refinement of standardized enterprise productivity frameworks.
• Establish benchmark methodologies that ensure equitable application, measurement integrity, and financial alignment across divisions.
• Provide executive advisory leadership on labor performance strategy, structural workforce decisions, and productivity risk mitigation.

Enterprise Initiative Leadership

• Lead enterprise implementation of Expanse productivity structures, ensuring alignment of measurement standards and operational adoption.
• Govern enterprise benchmark validation processes to maintain reliability, transparency, and executive confidence in labor performance metrics.
• Lead labor framework design and integration strategy for new acquisitions, including productivity baselining, target alignment, and post-integration standardization.
• Partner with Finance and Operations leaders to align labor strategy with enterprise growth and acquisition priorities.

Workforce Optimization & Planning

• Define enterprise workforce planning standards and scenario-planning approaches that support evolving care models and market growth.
• Advance workforce management strategies that optimize hiring practices, skill mix alignment, and capacity planning.
• Translate operational and financial data into actionable strategies that improve labor efficiency, cost stewardship, and organizational agility.

Executive Engagement & Influence

• Prepare and present strategic labor performance insights to senior executives.
• Influence division leadership on benchmark interpretation, productivity alignment, and workforce execution strategies.
• Escalate structural risks, governance concerns, or performance gaps to the AVP as appropriate.
• Provide functional leadership to division-based analytics resources in support of enterprise standards and alignment.

Education & Experience:

• Bachelor’s degree required in Business, Healthcare Administration, Analytics, Finance, or related field.
• Master’s degree preferred (MBA, MHA, or equivalent).
• 10+ years of progressive experience in healthcare operations analytics, workforce strategy, productivity management, or performance improvement.
• Demonstrated experience leading enterprise-level initiatives involving labor governance or productivity frameworks.
• Experience supporting large-scale system implementations (e.g., EHR productivity structures or workforce management systems).
• Experience integrating AI-enabled tools or automation into analytics workflows preferred.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Sr Dir Labor Ops Analytics opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.