Sr Administrative Coordinator
Penn Medicine
Bala Cynwyd, PA
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Penn Primary Care (PPC) and Penn Specialty Practices (PSP)
Department: Administration and Operations
Location: 150 Monument Road
Hours: Per Departmental Needs
Summary:
The Senior Administrative Coordinator provides administrative support for the business operations of Penn Primary Care (PPC) and Penn Specialty Practices (PSP) of PMMG: independent project work, calendar management, document preparation/distribution, and demonstrated proficiency in software packages. The incumbent also serves as a primary contact for trouble-shooting operational issues, is responsible for training of new staff on operational responsibilities and works collaboratively with management to build a cohesive and efficient team.
Accountabilities:
• Training: responsible for training new Administrative Coordinators to the department to ensure understanding and competence on job responsibilities.
• Operational support SME: serves as subject matter expert for all operational support inquiries; trouble-shoots issues as they arise.
• Work distribution: distributes work to administrative team as necessary to ensure operations flow efficiently. Serves as back-up coverage to Manager.
• Calendar Management: schedules meetings, prepares documents/materials for meetings, promptly communicates schedule changes as they arise, distributed materials as requested, takes minutes as requested. Manages travel arrangements for meetings as required.
• Event Planning: participates in event planning activities, such as invitation management, catering, room identification and scheduling, event set up/clean up activities, material preparations, and audio/visual tech needs. Troubleshoot event on day of event.
• Communication: responds to all requests for information in a timely manner, communicates with all levels of the organization with professionalism, disseminates information to appropriate parties as requested.
• Critical Thinking: takes ownership of issues as they arise and troubleshoots for resolution. Works independently and proactively to address concerns raised by the practices - escalating issues to management as needed and appropriate.
• Document Preparation: in addition to meeting materials, draft letters, and other documents as requested. Will also generate reports, prepare PowerPoint slides, create charts/spreadsheets as needed.
• Organization: maintains clear, concise, and accurate filing systems to keep materials, information, and data up to date and easily reached.
• Office Support: processes purchasing and/or reimbursement requests, receives and distributes mail; processes practice deposits on a rotation basis.
Education:
Required - associate’s degree and 6+ years administrative office experience.
Preferred- bachelor’s degree can be considered in lieu of some experience.
Additional experience could serve as proxy for degree.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.