Specialist, Research Engagement Services
Talent Software Services
Fort Myers, FL
Specialist, Research Engagement Services I - Portuguese Language Support
Job Summary: Talent Software Services is in search of a Specialist, Research Engagement Services for a contract position in Fort Myers, FL. The opportunity will be for six months with a strong chance for a long-term extension.
Primary Responsibilities/Accountabilities:
Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects, and vendors to coordinate requests with clients' Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the client's Expert community to problem-solve around our clients' most pressing technology and business-related questions and problems.
- Fluency in Portuguese & English (written/verbal).
- Coordinate with internal and external stakeholders to schedule research interviews.
- Serve as primary day-to-day contact for member and prospective companies for research projects.
- Ensure that CRM database (Salesforce.com) contains accurate account details, contact information, and notes regarding research interview requests.
- Provide research support on a variety of projects.
- Maintain project dashboards to provide clear and accurate visibility into project ownership, progress, and next steps.
- Time management and organizational skills
- Written and verbal communication skills
- Analytical mindset
If this job is a match for your background, we would be honoured to receive your application!
Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!