Southeast Field Service Manager
Jobot
Charlotte, NC
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JOB DETAILS
SALARY
$100,000–$130,000 Per Year
LOCATION
Charlotte, NC
POSTED
12 days ago
This Jobot Job is hosted by: Ken McClure
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $100,000 - $130,000 per year
A bit about us:
We are a full-service environmental solutions company that formulates, designs, and manufactures customized products and application equipment to support environmental and sustainability initiatives across diverse industries.
Why join us?
$100,000 - $130,000 per year depending on Experience
Room for Growth
Company Vehicle
Travel Compensated for
Excellent Benefits
Job Details
We are seeking an experienced Southeast Hands-On Service Manager to lead and support a team of five field service technicians supporting heavy industrial equipment across the Southeast region. This role is a true player–coach position, balancing 60% leadership, planning, and business management with 40% hands-on field service work alongside technicians and customers.
This position requires extensive travel (approximately 75%) and is ideal for a road warrior who thrives in the field, understands the technical and commercial sides of service operations, and leads by example.
Key Responsibilities
Leadership & Management (Approx. 60%)
Directly manage, coach, and develop a team of 5 field service technicians
Schedule, dispatch, and prioritize service activities to meet customer and business needs
Own regional service budgeting, forecasting, and cost control
Track KPIs including labor utilization, response times, service margins, and customer satisfaction
Partner with sales, engineering, and operations to support growth and customer retention
Ensure compliance with safety standards, company policies, and regulatory requirements
Act as the primary escalation point for complex customer service issues in the region
Hands-On Field Support (Approx. 40%)
Perform and support on-site troubleshooting, diagnostics, and repairs of heavy equipment
Provide technical leadership on complex issues involving:
Hydraulics systems
Electrical systems
PLCs and HMIs
Three-phase electrical systems
Mechanical and heavy equipment maintenance
Support technician training through on-the-job mentoring and best practice sharing
Assist with equipment installations, commissioning, and major repairs as needed
Travel Requirements
75% travel, primarily throughout the Southeast U.S.
Frequent overnight travel; must be comfortable working independently on the road
Required Qualifications
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com