Sommelier
Crenn Dining Group
San Francisco, CA
JOB DETAILS
SKILLS
Allergies, Beverages, Communication Skills, Cook Dishes, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Menu Development, Multitasking, Point of Sale (POS) Systems, Record Keeping, Restaurant, Safety Compliance, Sales, Sales Presentation, Sanitation, Seafood Department, Team Player
LOCATION
San Francisco, CA
POSTED
Today
- Order and sell wine for the restaurant
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multi-task calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipates guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Develop the wine menu for the restaurant
- Coordinate all ordering of wine for the restaurant
- Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
- Account for and maintain the security of all wine inventories
- Provide wine education and training for new and existing employees, and update training materials
- Conduct wine tastings
- Assist Ma--tre d' and/or host with greeting and seating guests if needed
- Organize, maintain and restock wines in proper cabinets, coolers or storage areas
- Attend wine seminars on a regular basis
- Follow proper wine service procedures
- Assist serving staff with selling, opening and serving wine
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
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About the Company
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