SkillSpring CRED NYC Training Instructor - New York, NY

Position: CRED NYC Training Instructor, SkillSpring
Location: Multiple Sites in Manhattan and the Bronx
Salary Range: $72,680 per annum
Reports to: SkillSpring’s CRED NYC Program Director


About SkillSpring:

SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults.

Position Overview:

The New Jewish Home’s SkillSpring program seeks a dedicated and culturally responsive Training Instructor to lead Certified Nursing Assistant (CNA)-aligned work readiness instruction and exam preparation for our Community Resources for Employment and Development Program (“CRED NYC”) Program. This full-time role supports participants through the early and middle stages of the program—covering foundational workplace skills, healthcare career awareness, eldercare practices, and CNA test review. The Training Instructor will work closely with case managers, Nurse Educators, Lehman College faculty, and employer partners to ensure that participants are prepared for both classroom and clinical training, and for long-term success as Certified Nursing Assistants.

Key Responsibilities:

• Deliver high-quality, trauma-informed instruction for CRED NYC participants, focusing on healthcare career readiness, eldercare, professional development, and Certified Nursing Assistant (CNA) exam preparation.
• Facilitate engaging, interactive lessons aligned with DYCD’s CRED NYC curriculum requirements, incorporating cultural humility, communication skills, conflict resolution, and job retention strategies.
• Collaborate with SkillSpring’s case managers, job developer, mental health staff, and Lehman College instructional team to integrate academic, career, and social-emotional learning across program phases.
• Support participants' preparation for CNA credentialing through tutoring, study groups, mock exams, and one-on-one academic coaching.
• Track participant attendance, progress, engagement, and outcomes using internal databases and DYCD reporting tools.
• Ensure daily participant sign-in/sign-out and contribute to monthly data reviews and continuous improvement.
• Contribute to recruitment, enrollment, and retention efforts by fostering a welcoming and inclusive learning environment that reflects participants’ cultural backgrounds and lived experiences.
• Create and adapt intergenerational curriculum and project-based activities that connect healthcare practice to community service and long-term career planning.
• Attend team meetings, professional development sessions, and CRED NYC learning exchanges; stay current with best practices in trauma-informed instruction and adult workforce development.
• Collaborate with SkillSpring leadership to refine tools, templates, and instructional materials that improve learner outcomes and program quality.
• Uphold all CRED NYC contract requirements, deliverables, and compliance protocols.
• Perform other duties as assigned to support participant success and program integration.