Shift Manager (Evening)

Position Summary

Marsden Central is seeking a dependable and detail-oriented Janitorial Shift Manager to oversee cleaning operations in a large Class A office building in downtown Minneapolis. This role is responsible for supervising janitorial staff, ensuring quality standards are met, and maintaining effective communication with both team members and building management.

Key Responsibilities

• Supervise and support janitorial staff during assigned shift

• Train and develop all associates in all job positions within the assigned area to ensure all associates are following consistent cleaning procedures
• Conduct safety training and completes safety audits

• Manage staff scheduling, attendance, and performance
• Maintain inventory of cleaning supplies and request replenishments as needed
• Address client requests, concerns, and service issues in a timely and professional manner
• Ensure compliance with all safety policies, OSHA guidelines, and company procedures

Qualifications

• Previous janitorial or custodial experience required
• Prior supervisory or leadership experience required
• Ability to manage teams in a fast-paced commercial environment
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Ability to work independently and make sound decisions
• Basic computer or reporting skills preferred
• Must be able to lift up to 30 lbs. and perform physical tasks throughout the shift

Compensation & Benefits

• Competitive annual salary $50,000-$58,000 (based on experience)
• Health, Dental, and Vision insurance
• Life and Disability Insurance
• 401(k) or retirement plan options
• Paid time off and holiday pay
• Opportunities for advancement within Marsden Services

Education and Experience

• High school diploma or GED is preferred
• 2 to 4 years of experience in commercial cleaning, facilities maintenance, or any other related service-based industry
• 2 to 4 years of experience in a supervisory role overseeing frontline employees
• Bi-lingual English-Spanish is preferred

Business Conduct

• Commitment to behave in compliance with the company’s values and Code of Conduct
• Builds a culture of work safety and leads by example with one's own safe behavior
• Treats co-workers with respect and approaches conflict with positive intent and professionalism
• Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made
• Ensures one's own compliance with the company's published Operations Standards

EEO Statement

Marsden is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment due to race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.