ServiceNow Solution Architect

Title: ServiceNow Solution Architect
Location: San Jose, CA

Salary Range: $70/hr

Introduction

Join our dynamic team where you will play a pivotal role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules. Leverage your deep knowledge of ServiceNow capabilities and best practices to architect robust solutions that drive business value, improve operational efficiency, and ensure alignment with client needs.

Required Skills & Qualifications

• Applicants must be able to work directly for us on a W2 basis
• 8-10 years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
• Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM- CMDB, Service Mapping, CSDM
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server
• Familiarity with scripting technologies such as JavaScript, PowerShell, Perl, and Python
• Experience with ITSM, ITOM- CMDB, Service Mapping, and CSDM modules
• Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow
• Experience with DevOps and CI/CD pipelines for ServiceNow deployments
• Knowledge of automation tools and frameworks to drive operational efficiencies

Day-to-Day Responsibilities

• Lead the design and implementation of end-to-end ServiceNow solutions including ITSM, ITOM, and other applications
• Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
• Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
• Architect integrations between ServiceNow and third-party systems, ensuring seamless data flow and system interoperability
• Provide technical leadership and guidance to development teams
• Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency
• Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments
• Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides

For immediate consideration please click APPLY to begin the screening process with Alex.