Service Writer / Title Clerk

United Rentals

Bladensburg, MD

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JOB DETAILS
SALARY
$22.15–$33.20 Per Hour
LOCATION
Bladensburg, MD
POSTED
4 days ago
Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

SERVICE WRITER/TITLE CLERK:

This dual-role position is responsible for managing rental service intake, customer interactions, and coordinating repair needs, while also handling vehicle title and registration paperwork with accuracy and timeliness. United Rentals is known for providing reliable service and maintaining a high-performing fleet. We're seeking a detail-drivenAutomotive Rental Service Writer & Title Clerkto help us deliver on our customers' promise while keeping our back-office documentation and fleet compliance on track. This hybrid role bridges two essential functions: managing customer service and scheduling for our rental fleet, and processing vehicle title and registration documents for our commercial and utility vehicles. You will play a key role in customer satisfaction, operational efficiency, and regulatory compliance.

Key Responsibilities:

Service Writer Duties:

ManageDue for Servicereports for commercial and utility fleet vehicles, including routine maintenance, DOT, dielectric testing, and annual inspections Coordinate rental fleet maintenance and repair schedules with customers; assist in appointment scheduling and locating mobile repair or service centers Assist in managingrecall campaignsacross the fleet Handle initial maintenance customer calls; troubleshoot issues and coordinate effective solutions Maintain accurate rental records and update system data regularly Conductpre- and post-rental vehicle inspections, document vehicle condition and report findings

Title Clerk Duties:

Process all vehicle title and registration paperwork for new, used, and rental fleet vehicles Ensure compliance with state and local title regulations and DMV requirements Prepare and submit documentation for title transfers, lien releases, and registration renewals Maintain accurate records of all titles and vehicle ownership documents Track titles in transit and follow up with dealerships or DMV offices as needed Manage title audits and support internal or external reviews

Qualifications:

Knowledge & Skills:
  • Title Clerk experience is preferred
  • Strong attention to detail and the ability to multi-task
  • Highly organized & ability to prioritize work and meet deadlines
  • Must work well in a team environment and have good communication skills


Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture


Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:
$22.15 - $33.20

About the Company

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United Rentals

Founded in 1997, United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and 10 Canadian provinces. Building a better future is our commitment to the people and communities we serve. United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,186 rental locations in North America and 11 in Europe. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 18,500 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 3,800 classes of equipment for rent with a total original cost of $14.18 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com. Our Customers Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry. Our Mission Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future. Our Values Safety First Act, and require others to act, in a manner that puts the safety of our employees, customers and communities first. A Passion For People Build a diverse workplace that challenges all employees to grow professionally and embrace teamwork. Visible Leadership Lead by example in every business decision and action, with a sense of humility and responsibility. Customer-Driven Support the best interests of our customers and develop better ways for them to succeed at their jobs. Absolute Integrity Always do the right thing, honor commitments and ensure appropriate corporate governance. Community-Minded Be an outstanding corporate citizen and a good neighbor in every sense by being helpful, respectful, law-abiding and friendly. Continuous Innovation Contribute to a culture of innovative thinking that empowers employees to improve quality, efficiency and customer service. Sustainability Engage in practices that lead to positive change by encouraging social accountability and environmental responsibility.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Rental Services
WEBSITE
http://www.unitedrentals.com