Service Manager - Power & HVAC
United Rentals
Round Rock, TX
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JOB DETAILS
SKILLS
Accounting, Accounting Policies, Coaching, Computer Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Driver's License, Electrical Engineering, Electricity, Equipment Maintenance/Repair, Equipment Rentals, HVAC, Heavy Equipment/Vehicles, High School Diploma, Hydraulic Engineering, Identify Issues, Leadership, Maintenance - HVAC, Maintenance Services, Operational Expenditure (OPEX), Operations Management, Organizational Skills, Performance Metrics, Preventative Maintenance, Productivity Management, Profit & Loss, Quality Metrics, Rentals, Retail Management, Safety Process, Safety/Work Safety, Team Player, Time Management, Vehicle Fleets
LOCATION
Round Rock, TX
POSTED
2 days ago
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.
What you'll do:
- Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Silent Diesel Generators 20kw to 1.5MW; Air-Cooled Chillers 10 to 400 Tons; Rental Industry Air-Conditioners 5 to 40 Tons; Desiccant Dehumidifiers and Negative Air Machines; Electrical Distribution; Load Banks
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Supervise Service Technicians, ensuring safety policies and procedures are followed at all times
- Build strong customer relationships through the delivery of high quality and timely customer service
- Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility
- Manage the shop operating expenses
- Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
- Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions
- Other duties assigned as needed
Requirements:
- High school diploma or equivalent
- 3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above
- Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems
- Advanced knowledge of heavy equipment, the manufacturers' warranty process, and the work order / time spent accounting process
- Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations
- Valid driver's license with acceptable driving record
- Strong motivational and leadership skills
- Excellent customer service skills
- Strong knowledge of maintenance accounting and P&L
- Basic computer skills (Excel)
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
About the Company
U
United Rentals
Founded in 1997, United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and 10 Canadian provinces.
Building a better future is our commitment to the people and communities we serve.
United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,186 rental locations in North America and 11 in Europe. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 18,500 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 3,800 classes of equipment for rent with a total original cost of $14.18 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com.
Our Customers
Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry.
Our Mission
Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future.
Our Values
Safety First
Act, and require others to act, in a manner that puts the safety of our employees, customers and communities first.
A Passion For People
Build a diverse workplace that challenges all employees to grow professionally and embrace teamwork.
Visible Leadership
Lead by example in every business decision and action, with a sense of humility and responsibility.
Customer-Driven
Support the best interests of our customers and develop better ways for them to succeed at their jobs.
Absolute Integrity
Always do the right thing, honor commitments and ensure appropriate corporate governance.
Community-Minded
Be an outstanding corporate citizen and a good neighbor in every sense by being helpful, respectful, law-abiding and friendly.
Continuous Innovation
Contribute to a culture of innovative thinking that empowers employees to improve quality, efficiency and customer service.
Sustainability
Engage in practices that lead to positive change by encouraging social accountability and environmental responsibility.
COMPANY SIZE
10,000 employees or moreINDUSTRY
Rental Services
WEBSITE
http://www.unitedrentals.com