Service Manager

Donaldson

Greenbelt, MD

JOB DETAILS
SALARY
$27–$30 Per Hour
SKILLS
Building Codes, Building Regulations, Carpentry, Documentation, HVAC, Home Inspections, Inventory Management, Maintenance - Electrical, Maintenance - HVAC, Maintenance Services, OSHA, On Call, Operations Management, Preventative Maintenance, Problem Solving Skills, Project/Program Management, Property Maintenance, Property Management, Safety Compliance, Safety Process, Safety Standards, Service Delivery, Team Building, Team Lead/Manager
LOCATION
Greenbelt, MD
POSTED
11 days ago

Are you a hands-on leader with a passion for quality work and team development? The Donaldson Group, a trusted name in multifamily property management, is looking for an experienced Service Manager to oversee the maintenance operations at (Parke Crescent), a 84-unit apartment community in (Greenbelt, MD). The ideal candidate with be HVAC certified and have 3+ years of experience in residential apartment maintenance.

At Donaldson, we don’t just maintain buildings- we create communities that people are proud to call home. If you take pride in leading teams, solving problems, and delivering outstanding service, we’d love to hear from you.

Responsibilities:

  • Supervise, train, and lead a team of service technicians

  • Schedule and manage all maintenance operations, including service requests, work orders, and preventive maintenance

  • Oversee contractors and vendors; manage inventory and supply ordering

  • Ensure high-quality apartment turnovers and unit readiness

  • Perform and oversee repairs in HVAC, plumbing, electrical, appliances, carpentry, and general maintenance

  • Conduct routine inspections of apartments, buildings, and systems

  • Ensure compliance with safety standards, OSHA regulations, and building codes

  • Maintain accurate maintenance logs and documentation using property management systems (Yardi preferred)

  • Participate in on-call emergency rotation as needed

Requirements:   

  • 3+ years of apartment maintenance experience, with prior supervisory or lead tech experience 

  • Expertise in HVAC, plumbing, electrical, appliance repair, and carpentry 

  • Strong leadership, scheduling, and organizational abilities 

  • Excellent communication and problem-solving skills 

  • Computer proficiency; Yardi experience is a plus 

  • Must have basic tools and reliable transportation 

  • Ability to lift/move up to 50 lbs 

  • Bilingual (English/Spanish) preferred 

  • Professional appearance and commitment to quality work 

Why Donaldson? 

We know our success starts with our people. That’s why we offer a supportive culture, competitive compensation, and a comprehensive benefits package. 

Benefits Include: 

  • Competitive hourly rate 

  • 20% housing discount 

  • Medical, Dental & Vision Insurance 

  • Short-Term & Long-Term Disability 

  • Life Insurance & AD&D 

  • Supplemental Insurance Options 

  • 401(k) Retirement Plan 

  • Paid Time Off (PTO) 

  • Pet Discount Plans 

  • Access Perks Discount Program 

  • Paid Volunteer Days & Community Service Programs 

Our Company Values: 

INTEGRITY • EXCELLENCE • COMMITMENT • ADAPTABILITY • INNOVATION • OWNERSHIP • COMPASSION • UNITY 

Donaldson was recognized as a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker. We are dedicated to building communities where people love to live and work. Share these values with us and ready to take pride in your work and grow your maintenance career? 

 

Donaldson is an Equal Opportunity Employer. 

About the Company

D

Donaldson