Service Dispatcher
Jobot
Thornton, CO
Apply
JOB DETAILS
SALARY
$20–$30 Per Hour
LOCATION
Thornton, CO
POSTED
3 days ago
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $20 - $30 per hour
A bit about us:
We have set the standard for mechanical industrial and industrial construction / engineering, providing clients throughout the United States quality, execution and value.
Our strong emphasis on quality workmanship, professionalism, safety and continuous improvement gives us the leading edge in ensuring the delivery of exceptional value to our customers.
Why join us?
- Competitive Base Salary!
- Excellent Benefits Package!
- Flexible Work Schedules!
- Accelerated Career Growth!
Job Details
Job Details:
Our company, a leader in the construction industry, is seeking a dynamic and experienced Service Dispatcher to join our team. This position is more than just a job. It's an opportunity to work in a fast-paced, customer-focused environment where you will be challenged and rewarded for your efforts. As a Service Dispatcher, you will play a crucial role in our daily operations, ensuring that our technicians are dispatched efficiently and our clients' needs are met promptly.
Responsibilities:
- Handle incoming service calls from clients, efficiently dispatching technicians to job sites based on urgency, location, and skill set required.
- Coordinate the manpower for scheduled maintenance calls, ensuring that all jobs are adequately staffed and completed within designated time frames.
- Maintain open lines of communication with technicians, providing them with necessary job details and updates.
- Utilize your knowledge of plumbing and construction to assist in troubleshooting and problem-solving over the phone with clients and technicians.
- Maintain detailed records of service calls, dispatches, and follow-up actions.
- Work closely with the service team to ensure customer satisfaction and quality service delivery.
- Proactively manage potential issues or delays, communicating effectively with clients and technicians to manage expectations and find solutions.
- Contribute to the continuous improvement of our dispatch processes, making recommendations based on your experience and observations.
Qualifications:
- Minimum of 2+ years of experience in a similar role within the construction or plumbing industry.
- At least 1 year of customer service experience, with a proven track record of excellent customer satisfaction.
- Strong knowledge of plumbing and construction, with the ability to troubleshoot and problem-solve.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with clients and technicians.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficient in the use of dispatch software and other related computer applications.
- Able to work in a team environment, contributing to a positive and supportive workplace culture.
- A proactive problem-solver, able to anticipate issues and find effective solutions.
- High school diploma or equivalent required.
If you are a motivated, organized, and customer-focused professional with a background in the construction or plumbing industry, we want to hear from you. This is your chance to take on a challenging and rewarding role in a respected company where you can truly make a difference. Don't miss this exciting opportunity. Apply today!
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
Ready to find a good job? Create your profile today at Jobot.com 🤖
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com