Service Desk Analyst
Community Care Physicians
East Greenbush, NY
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JOB DETAILS
SALARY
$21–$34 Per Hour
SKILLS
Analysis Skills, Customer Support/Service, Help Desk, Microsoft Windows System Administration, On Call, Quality Assurance, Telephone Skills, User Account Administration
LOCATION
East Greenbush, NY
POSTED
1 day ago
Our IT Department is looking for a full time Service Desk Analyst to join their team! This is a 40 hour position Monday - Friday: 8am - 5pm.
Responsibilities:
- Answer calls from users within Community Care
- Help desk ticketing system
- Troubleshoot windows and office
- User account administration
- Participate on a professional help desk, focused on providing exceptional customer support
- Use a wide variety of tools to deliver accurate data and information
- Ability to quickly transition from project work to incoming call(s)
- Suggest, support, and participate in the quality initiatives undertaken by Community Care Physicians
- Perform other related duties as delegated by immediate supervisor
- Work on-call on a rotational basis among Help Desk team
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $21.00 - $34.00 hourly
Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
About the Company
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