Service Coordinator-HVAC
Jobot
Alameda, CA
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JOB DETAILS
SALARY
$26–$32 Per Hour
SKILLS
Administrative Skills, Billing, Communication Skills, Construction, Customer Support/Service, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), High School Diploma, Leadership, Legal, Maintenance - HVAC, Maintenance - Plumbing, Maintenance Services, Microsoft Office, Multitasking, Operational Support, Operations, Order Management, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Support Documentation, Telephone Skills, Time Management, Writing Skills
LOCATION
Alameda, CA
POSTED
2 days ago
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $26 - $32 per hour
A bit about us:
We are a commercial mechanical contractor looking for a Service Coordinator.
Why join us?
Benefits
PTO
Paid Holidays
and more!
Job Details
The Service Coordinator plays a central role in supporting the daily operations of the Service Department, with responsibility for customer communication, technician dispatch coordination, and billing support.
Responsibilities
Customer Communication and Service Support
- Coordinate incoming service requests and respond to customer calls and emails in a professional and timely manner.
- Maintain clear communication with customers regarding service status, scheduling updates, technician arrival windows, and job progress.
- Serve as a central point of communication between customers, technicians, and service leadership.
Dispatch/Scheduling Coordination
- Dispatch technicians for service calls based on direction from service leadership and operational priorities.
- Coordinate planned maintenance and service calls with assigned technicians and customers.
Work Order Management and Billing Support
- Review open and completed work orders for accuracy, completeness, and proper documentation.
- Follow up on labor, notes, materials, and required information needed to support billing.
Administrative and Operational Support
- Maintain accurate records within service software and internal tracking systems.
- Support reporting, documentation, and workflow tracking related to service activity.
Qualifications
- High school diploma or equivalent required.
- Prior experience in service coordination, dispatching, scheduling, billing, or administrative support preferred.
- Experience in construction, mechanical, HVAC, plumbing, or service operations environment strongly preferred.
- Strong verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and shifting priorities with urgency and professionalism.
- Proficient in Microsoft Office and service management or ERP software, preferably BuildOps.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com