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Service Contract Specialist

Compunnel Inc

Brea, CA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Billing, Contract Creation, Contract Management, Contract Negotiation, Corporate Policies, Customer Escalations, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, Data Management, Develop and Maintain Customers, Documentation, ERP (Enterprise Resource Planning), Inside Sales, Maintain Compliance, Order Processing, Proposal Writing, Purchase Orders, Revenue Growth, Revenue Planning, Team Player, Time Management
LOCATION
Brea, CA
POSTED
2 days ago
We are seeking a Service Contract Specialist to manage all aspects of service contracts, including proposal preparation, contract administration, invoicing, and renewals. This role ensures compliance with contract terms, supports revenue generation, and maintains strong customer relationships while working closely with internal teams.\n\nResponsibilities:\nPrepare, review, and manage service contract proposals and renewals^Process service agreements, ensuring accurate invoicing and alignment with purchase orders^Enter and manage contract data in ERP/CRM systems^Maintain documentation for contracts, invoices, and related records^Monitor and support monthly revenue targets through timely billing and renewals^Communicate with customers regarding contract terms, renewals, and inquiries^Collaborate with sales and internal teams to identify revenue opportunities^Assist with contract negotiations and modifications as needed^Escalate customer issues or disputes related to service contracts^Ensure compliance with company policies and standard contract terms^Utilize CRM tools to manage customer data and service updates^Support billing for service calls and optimize workflow efficiency

About the Company

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Compunnel Inc