Service Center Coordinator
The Salvation Army Northwest Division
Bonney Lake, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Banking Services, Billing, Budget Management, Communication Skills, Data Entry, Desktop PC, Driver's License, Fax Machines, Financial Services, Funding, Laptop PC, Leadership, Lift/Move 25 Pounds, Lift/Move 30 Pounds, Material Moving, Multitasking, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Public/Media/Press/Analyst Relations, Record Keeping, Reporting Skills, Retirement Plan, Stewardship, Team Player, Telephone Skills, Time Management, Volunteer Management, Willing to Travel, Writing Skills
LOCATION
Bonney Lake, WA
POSTED
30+ days ago
POSITION TITLE: Service Center Coordinator
STATUS: FULL-TIME NON-EXEMPT
SUPERVISOR: Service Extension Field Rep or Director
Salary: $25-$27/hour (DOE)
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
SCOPE OF POSITION: Provides overall supervision and oversite of the South King County Service Center. This center functions in collaboration with a local committee. Services range from financial assistance, sending children to summer camp, supporting those in need with basic needs, back to school assistance and Christmas assistance.
QUALIFICATIONS:
High School diploma or equivalent.
Five years of social service experience preferred; three years acceptable.
Good verbal and written communication skills.
Will need to travel within the local area as needed, but most work is in an office environment with frequent interruptions, multiple deadlines, and competing priorities.
Must possess a valid Washington State driver's license
Must pass The Salvation Army's in-house driving test and Motor Vehicle Records check
Must be willing to lift 30 pounds and occasionally 50 pounds continually
Must pass a criminal background check
Ability to drive own and/or assigned TSA vehicles. (Based on availability)
SPECIFIC DUTIES & RESPONSIBILITIES:
Model an open, client-centered, compassionate, non-judgmental approach
Set boundaries and adhere to eligibility and other program guidelines
Meet and follow all Salvation Army policies & program requirements
Balance and manage multiple tasks and priorities
Respond to crisis situations in a calm, positive manner
Complete tasks, projects, and daily requests in a timely manner
Provide effective oral, written, and electronic communication
Provide oversight of daily activities and to day to day operations of the center
Attend agency and staff meetings as determined by the supervisor
Banking / Billing- Make deposits daily as needed, as well as process and code vouchers for payment
Budget, track, and provide financial stewardship for all Salvation Army funds and donations
Record, report, and manage all in-kind donations
Meet goals and outcomes set by the program and supervisor
Social Services
Interview and assess clients' needs while keeping good records of services provided
Provide referrals to both internal and external resources as necessary
Answer and respond to client assistance phone calls, e-mails, and faxes within 24-48 hours, and respond to drop-in visits as needed
Maintain client records, accurate data entry, and produce reports as required by supervisor, agency policy and funding sources
Volunteer Management
Increase and leverage volunteerism in South King County
Provide effective leadership and training to volunteers
Community Collaboration & Outreach
Promote agency programs through community meetings, events, and presentations to community organizations, or through other public relations activities
Coordinate and facilitate a monthly Service Committee meeting
Programs
Coordinate, recruit, and grow the center programs, which include but are not limited to Christmas Distribution, Kettles, Summer Camp, and Back to School programs
Emergency Preparedness- facilitate and coordinate planning center preparedness and training
Perform other duties associated with the general responsibilities of the center and/or as assigned by the supervisor
PHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
Ability to climb stairs
Ability to operate a telephone, desktop, or laptop computer
Ability to lift up to 25 lbs. (usually file boxes)
Ability to access and produce information from a computer
Ability to understand written information
Ability to work independently and as part of a team
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.
The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal
A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurances.
Health Insurance: Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost. Employees are covered by an employer paid life insurance policy. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options
Parental Leave: Benefit will be one week (5 business days) of paid leave at the employee's normal rate of pay for births, adoptions and foster placements.
Sick Leave: 12 days annually accruing from day one, eligible for use after 3 months' service time.
Paid Vacation: 2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation eligible for use after 6 months' service time.
Paid Holidays: 13 designated holidays + 1 floating holiday per year
Qualifications
Licenses & Certifications
Driver's License (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
About the Company
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