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Service Advisor

Martin Chevrolet GMC

Cleveland, TX

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JOB DETAILS
SKILLS
Analysis Skills, Automotive Repair and Maintenance, Automotive Sales, Calendar Management, Claims Processing, Communication Skills, Corporate Governance, Customer Satisfaction, Documentation, Driver's License, Follow Through, Maintenance Services, Non-Disclosures, Performance Management, Physical Demands, Presentation/Verbal Skills, Professional Services, Quality Metrics, Repair Orders, Sales, Set Goals, Vehicle Driving, Writing Skills
LOCATION
Cleveland, TX
POSTED
30+ days ago

Service Advisor

At Martin Chevrolet GMC, an authorized General Motors dealership, we take pride in delivering exceptional customer service and expert vehicle care. We are currently seeking a professional, customer-focused Service Advisor to join our growing service department. If you thrive in a fast-paced environment, enjoy working with people, and have a passion for the automotive industry, this is the opportunity for you!

Key Responsibilities:

Greet customers in a friendly and professional manner

Listen to and document customer concerns and vehicle symptoms

Communicate recommended services and repairs clearly and effectively

Prepare accurate repair orders and cost estimates

Coordinate with technicians to ensure timely completion of work

Keep customers updated on service status and any additional needs

Ensure a smooth and efficient service experience from check-in to vehicle delivery

Maintain a high level of customer satisfaction and retention

Stay up to date with GM service programs and promotions


About the Company

M

Martin Chevrolet GMC