Senior VDW Engineer
Artech LLC
Morrisville, NC
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JOB DETAILS
SALARY
$55–$60 Per Hour
LOCATION
Morrisville, NC
POSTED
30+ days ago
Location: Morrisville, NC 27560
Duration: 07 Months+ (Possible Extension)
Responsibilities:
- Provide operational support for Windows Server and Windows Desktop systems within the EUC environment
- Deploy, maintain, and secure virtual desktop images in the Omnissa / Client VDI environment
- Develop and maintain automation using scripting and APIs
- Support UCO / Aria Automation platforms
- Manage certificate lifecycle for systems and applications
- Act as a Subject Matter Expert (SME) for Omnissa / Client and related virtualization technologies
- Manage centralized storage and maintenance of user preferences and data
- Administer Omnissa / Client App Volumes, including managers, databases, AppStacks, and writable volumes
- Independently handle assigned tasks with minimal supervision or collaborate within a team as needed
- Create and deliver time-sensitive technical deliverables
- Lead and participate in technical projects, including planning, execution, and task management
- Prepare and present technical materials for customers and management
- Lead technical discussions and meetings related to assigned projects or tasks
- Respond to and resolve incidents through ServiceNow
- Troubleshoot and resolve advanced technical issues within the EUC environment
- Diagnose and repair system problems in collaboration with vendor support
- Monitor, optimize, and troubleshoot EUC system performance
- Implement solutions for complex availability and performance issues
- Maintain and improve the security posture of Windows systems and infrastructure
- Develop and maintain IT documentation
- Provide training and mentorship to less experienced team members
- Perform system-level configuration changes, including registry edits
Must-Have Skills:
- Windows system administration (Windows Server & Windows Desktop)
- EUC (End User Computing) environment support
- Omnissa / Client virtualization expertise, including:
- Horizon View
- App Volumes
- User Environment Manager
- Workspace ONE
- ThinApp
- vRealize Operations for Horizon
- Virtual Desktop Infrastructure (VDI) image deployment and maintenance
- Automation and scripting using one or more of:
- PowerShell, Python, Bash, Ansible, Puppet, Chef, Terraform, APIs
- UCO / Aria Automation support
- Certificate lifecycle management
- AppVolumes management (managers, databases, AppStacks, writable volumes)
- User profile, preference, and data management
- Incident response and ticket handling (ServiceNow)
- Advanced troubleshooting and problem resolution
- Performance monitoring, optimization, and troubleshooting of EUC systems
- Vendor coordination for hardware/software issue resolution
- Active Directory administration
- DNS, DHCP, and Group Policy management
- Windows OS expertise:
- Windows 10
- Windows Server 2012 / 2012 R2
- Microsoft SQL Server knowledge:
- SQL Server 2008 R2, 2012, 2012 R2, or 2014
- Scripting proficiency (demonstrable experience)
- Basic data center networking knowledge:
- TCP/IP, routing/switching, ports & protocols, firewalls, load balancing
- Basic storage protocol knowledge:
- NFS, SMB, S3, FC, iSCSI, NVMe
- Windows OS and infrastructure security hardening
- Registry editing
- IT documentation development and maintenance
- Independent problem-solving for complex availability/performance issues
- Project leadership and task management
- Training and mentoring junior team members
- Ability to work independently with minimal supervision
- Experience working under time-sensitive deliverables
Preferred Skills:
• A current Omnissa / Client Certification (preferably a VCP6-DTM or VCP7-DTM or VCAP6-DTM or VCAP7-DTM)
• Strong background in Desktop Virtualization: Omnissa / Client vSphere, Omnissa / Client Horizon, Citrix; Client RDS
• Dell Wyse Configuration Manager experience and knowledge
• Experience working in a large enterprise environment
• Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration.
• Knowledge of MSI and Windows Installer technologies for creating ThinApps and App Stacks
• Knowledge of cloud-based virtualization offerings and management
• Knowledge and experience in migrating from on-prem virtualization platforms to cloud based offerings
Experience/Education:
• A minimum of thirteen (13) to twenty (20) years’ relevant experience.
• A degree from an accredited College/University in the applicable field of services is preferred. Four additional years of relevant experience in lieu of a college degree is required.
About the Company
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