Senior UX Researcher Kiro, Kiro

Amazon

Seattle, WA

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JOB DETAILS

LOCATION

Seattle, WA

POSTED

3 days ago

Description At Amazon, Kiro is transforming how developers build, deploy, and manage applications through AI-powered development tools. We're creating the future of software development by making it faster, smarter, and more intuitive. As part of the Developer AI Engineering (DAE) organization, the Kiro UX team is at the forefront of understanding developer needs and shaping products that empower millions of developers worldwide. We're seeking a customer-obsessed Senior UX Researcher to join our Kiro UX team and lead research efforts for our web products. You'll uncover deep insights into developer workflows, pain points, and opportunities that will directly influence product strategy and design decisions. Your research will help us build developer experiences that are not just functional, but transformative-enabling developers to focus on what matters most: creating great software. Key job responsibilities As a Senior UX Researcher on the Kiro UX team, you will own the complete research lifecycle for our web products while driving strategic impact across the developer experience. You'll apply expertise across research methodologies to solve complex problems in the developer tools space, from understanding how developers interact with AI-assisted coding to optimizing workflows for cloud-native development. You'll design and execute mixed-method research studies-including generative research to identify unmet needs, evaluative studies to validate concepts, and longitudinal research to understand adoption patterns. Working backward from developer needs, you'll identify opportunities to innovate and make evidence-based recommendations that shape product roadmaps. You'll transform complex datasets into clear, actionable insights and communicate research impact to cross-functional partners through compelling reports and artifacts that resonate with audiences from engineers to senior leadership. Your research will influence how developers worldwide interact with Kiro's AI-powered development platform, shaping products that accelerate software development and improve productivity. About the team You'll join a dynamic, growing UX team within the AWS Agentic organization that supports each other's development and is passionate about creating exceptional developer experiences. Our team includes designers and researchers across the Kiro product suite. We offer mentorship, autonomy, and opportunities to contribute to our collaborative culture while working on some of the most exciting challenges in developer tools and AI-assisted development. Basic Qualifications - 5+ years of proven success leading User Research projects with demonstrated impact experience - 5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience - Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field - Experience in leading User Research projects with demonstrated impact - Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design - Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) - Experience with behavioral data collection, quantitative data analysis, and statistics - Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas) Preferred Qualifications - Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent - Experience in a technical field (software development, network development, IT, other related) - Experience working in a highly Agile/Scrum environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles