Senior UX Researcher, Amazon Advertiser UX

Amazon

Seattle, WA

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JOB DETAILS

LOCATION

Seattle, WA

POSTED

11 days ago

Description At Amazon Ads, we believe that understanding advertisers has the power to transform how businesses grow. It's why we work with diverse brands and agencies across the globe to create advertising experiences that drive meaningful results. We are innovators and problem-solvers who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. As part of the Advertiser UX team, you'll help shape the B2B advertising experience for millions of advertisers worldwide. Our team is at the forefront of AI-augmented research, where we've developed tools that reduce research time from tens of minutes to seconds-enabling faster insights and more impactful decision-making. Here, your research will directly influence product strategy, design direction, and the advertiser experience across Amazon advertising. Key job responsibilities As a Senior UX Researcher on the Amazon Advertiser UX team, you will own the complete research lifecycle while driving strategic impact across our B2B advertising experience. You'll apply expertise across research methodologies to solve complex business problems, optimize every phase from defining objectives to synthesizing insights, and master analytical techniques with strong judgment about which methods to use. You'll transform complex datasets into clear, actionable insights that drive product decisions, identify market opportunities by working backward from advertiser needs, and articulate customer challenges with precision while making evidence-based recommendations. Leveraging AI-augmented research tools that reduce research time from tens of minutes to seconds, you'll deliver high-quality findings through compelling reports and authentic user evidence. You'll communicate research impact on product roadmaps and design decisions to cross-functional partners, create artifacts that resonate with diverse audiences from engineers to senior leadership, and build stakeholder alignment around customer insights that drive change across the advertiser experience. Working in a B2B environment, your research will influence how millions of advertisers worldwide interact with Amazon's advertising ecosystem, shaping products used by brands and agencies across multiple markets. Basic Qualifications - 5+ years of proven success leading User Research projects with demonstrated impact experience - Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) - Experience in leading User Research projects with demonstrated impact - Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas) - Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field - Experience working with interdisciplinary teams to execute product design from concept to production Preferred Qualifications - Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience handling ambiguous or undefined challenges through strong problem solving abilities - 5+ years of planning, designing, developing and delivering consumer software experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 167,400.00 - 226,500.00 USD annually USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles