Senior Training and Development Specialist/ Curriculum Developer

Title: Senior Training and Development Specialist/ Curriculum Developer (2 positions available)

Location: Albany/Buffalo, NY (Hybrid)

FTE: Full Time

Annual Salary $68,000 - $70,000

Job Summary: 

Learning, Engagement, and Development Services (LEADS) at SUNY Buffalo State is seeking to hire a Senior Training and Development Specialist/Curriculum Developer to deliver statewide computer training and technical assistance on NYS-proprietary and non-proprietary applications to State and local district Social Services agency staff; design and develop curriculum, including PowerPoint presentations, quick-reference guides, distance learning modules, and computer-based trainings; and perform other duties as assigned.

• Training and related activities:
  • Deliver high-quality instructor-led classroom sessions, one-on-one sessions, and virtual WebEx Classroom training to NYS Department of Social Services (DSS) and NYS Office of Temporary and Disability Assistance (OTDA) staff at various field locations, using mobile lab equipment for classroom sessions.
  • Provide project orientation, training, and guidance to new staff.
  • Ensure that all training materials and presentations adhere to NYS Branding Standards.

• Curriculum development and related activities:
  • Conduct learning needs assessments to inform the process of developing up-to-date curriculum.
  • Collaborate with colleagues, subject matter experts, and NYS staff to ensure that training outcomes exceed the sponsor’s (OTDA’s) expectations.
  • Write learning objectives, produce training outlines, and write story board content.
  • Translate technical information on NYS proprietary systems for end users through the development of dynamic and engaging training, including PowerPoint presentations, case scenarios, leader’s guides, Quick Reference Guides, and e-learning modules for adult learners.
  • Proofread and edit curriculum content.
  • Monitor policy changes and revise curriculum accordingly.

• Miscellaneous activities:
  • Provide technical assistance to DSS districts and OTDA.
  • Compile and submit required documentation (e.g., attendance records, training reports, administrative documentation, etc.) in a timely manner.
  • Perform other duties as assigned.

Required Qualifications:

• Bachelor’s degree in education, information systems, or a related field
• At least two years of experience in the development, implementation, and training delivery
• Proficiency in Microsoft Word and PowerPoint to produce logical, comprehensive, and appealing, user-friendly learning tools.
• Working knowledge of adult learning principles and training methods
• Experience engaging and managing a classroom of adult learners with differing needs and abilities
• Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure.

Preferred Qualifications:

• Experience using Articulate Storyline, SnagIt, and Camtasia software
• Knowledge of human services-related assistance programs (e.g., SNAP, TA, HEAP, etc.)
• Exceptional verbal and written communication skills
• Proficiency using Windows and Microsoft Office applications.

Physical requirements: Ability to:

• Lift, move, and transport components of the mobile computer lab
• Lift and carry up to 40 lbs.
• Arrange classroom furniture for in-person training sessions.

Travel Requirements:

• Dependent on the amount of classroom training, which is likely to increase over time. As more classroom training is reinstated, more travel will be required throughout NYS to provide training, attend meetings, and offer technical assistance.

This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer.

Position open until filled: Only one document upload allowed in the system.

The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding