Senior Program Manager

Job Title: Senior Program Manager

Job Location: Houston TX - Onsite 4 days, remote 1

Job Duration: 8 Months+ (contract with Possibility of Extension)

Program & Project Leadership

Key Responsibilities:

· Build, own, and maintain the end‐to‐end project plan, ensuring tasks, milestones, and dependencies are clearly tracked.

· Lead recurring project meetings: prepare agendas, drive discussions, assign action items, and follow through on deliverables.

· Monitor projects and oversee project managers to ensure timelines, Product, and goals are met

· Identify, escalate, and proactively resolve issues by coordinating with the appropriate teams.

· Experience with effective articulation and prioritization of issues and risks to senior executive levels and recommendations of mitigation strategies for decision makers.

· Experience with establishment and facilitation of program steering committee and stakeholder forums and meetings.

· Experience with providing project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.

Stakeholder Management:

·         Partner with cross‐functional business units, including, Salesforce, WMHS and WM

·         Translate complex information into clear communications for stakeholders at all levels.

·         Build strong relationships across teams to support collaboration and seamless execution.

·         Ability to work positively with the wide range of individuals and stakeholders involved in program management.

Requirements Gathering & Documentation:

·         Collaborate closely with cross-functional teams to define business requirements.

·         Document and maintain project artifacts (requirements, process flows, status reports, decision logs).

Execution Excellence:

·         Track and report progress a Products the plan; flag risks early and drive mitigation.

·         Support testing cycles, readiness activities, and change management tasks as needed.