Senior Payroll Coordinator

Title: Senior Payroll Coordinator 

Work Mode: Hybrid 1-2 days | Location/Supporting: Longwood, FL office | Experience: Payroll processing and tax management experience
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Senior Payroll Coordinator plays a critical, front-line role within the payroll team, supporting accurate and timely payroll operations for a complex, multi-state organization. This position partners closely with and reports to the Lead Payroll Administrator, serving as a trusted resource for day-to-day payroll processing, reporting, and employee support. The Senior Payroll Coordinator is also fully cross-trained to serve as a backup to the Payroll Tax & Compliance Specialist, ensuring continuity, compliance, and service excellence. Success in this role requires strong payroll expertise, advanced attention to detail, and a high level of professionalism and confidentiality. 
 

Key Responsibilities: 

• Payroll Processing & Completion: Process, review, and complete bi-weekly and monthly payrolls, including regular, off-cycle, manual, and correction payrolls, ensuring accuracy and timeliness. 

• Payroll Data Management: Enter, validate, and maintain payroll data such as commissions, bonuses, incentives, reimbursements, pay rates, tax withholdings, direct deposits, and labor cost allocations. 

• Payroll Reporting & Analysis: Prepare and analyze bi-weekly, monthly, quarterly, and ad hoc payroll reports, including Excel-based reconciliations, audits, and variance analyses. 

• Timekeeping & Compliance Audits: Audit timesheets and payroll transactions to ensure compliance with company policies and applicable federal, state, and local wage and hour laws. 

• Employee Lifecycle Payroll Support: Review, process, and proof payroll records related to new hires, job changes, and terminations, including preparation and documentation of final pay. 

• Garnishments & Withholding Orders: Administer income withholding orders and garnishments, ensuring accurate setup, calculations, payments, compliance, and record retention. 

• Retirement Plan Payroll Administration: Support 401(k) payroll activities, including contribution transmittals, loan changes, participant updates, and coordination with external providers. 

• Payroll System & Employee Support: Provide payroll system support to employees and managers, including assistance with timekeeping, time-off entries, and resolution of payroll-related inquiries. 

• Regulatory & Statistical Reporting: Prepare and submit required payroll-related filings and reports, including multi-work state reports and Bureau of Labor Statistics (BLS) submissions. 

• Payroll Records Management: Maintain payroll documentation through accurate scanning, electronic filing, secure storage, and proper record retention practices. 

• Payroll Tax Backup Support: Serve as backup to the Payroll Tax & Compliance Specialist by assisting with tax account setup, agency communications, reconciliations, filings, and W-2 audits. 

• Workers’ Compensation Payroll Support: Support workers’ compensation payroll data setup, quarterly reporting, premium payments, and annual audit preparation. 

• Education: Continual payroll education and webinars.  

• Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

• Demonstrated knowledge of federal, state, and local pay laws and tax management required; recent payroll experience supporting a multi-state employer required. 

• Proficiency with web-based payroll systems and payroll report creation and formatting, with intermediate to advanced Excel skills. 

• Proven ability to manage multiple priorities with strong time management and organizational skills while handling highly confidential information, maintaining accuracy, and meeting tight deadlines. 

• Strong verbal and written communication skills with the ability to effectively partner with employees, managers, and executives. 

• Commitment to ongoing payroll education and continuous professional development. 

• College degree in business, accounting, or a related field preferred but not required; three years of payroll experience related to the essential functions required; FPC designation strongly preferred. 

• Experience with Workday or similar human capital management systems preferred; system-specific experience not required, training will be provided. 

 
What We Offer: 

• Competitive salaries and bonus potential 

• Company-paid health insurance 

• Paid holidays, vacations, and sick time 

• 401K with employer match 

• Professional growth and career progression opportunities 

• Respectful culture and work/family life balance 

• Community service commitment 

• Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

• 30-Minute Phone Screen, Online Assessments, and Interview(s)