Senior Operations Support Coordinator - Genetic Services

University Health

SAN ANTONIO, TX

JOB DETAILS
SKILLS
Clinical Medicine, Computer Systems, Customer Support/Service, Drug Development, Electronic Medical Records, Employee Relationship Management (ERM), Genetics, Information Technology & Information Systems, Medical Terminology, Operational Support, Operations Management, Organizational Skills, Outpatient Care, Performance Management, Process Improvement, Service Delivery, Strategic Planning, Team Lead/Manager, Training/Teaching
LOCATION
SAN ANTONIO, TX
POSTED
1 day ago

POSITION SUMMARY/RESPONSIBILITIES

Position is responsible for operational management of support services team in Genetics. This includes all operations necessary to deliver services such as clerical work, electronic medical records, sample send-out, patient services / satisfaction, physician relationships, clerical staff supervision, and quality / performance improvement; This position will also provide training and optimization of processes aimed at supporting increased quality and efficiency. This position will oversee Genetics send-out processes and ensure that samples are sent out immediately for testing at the approved send out labs and collect results to enter into the lab information computer systems. Participates in the strategic planning and overall development of clinical services.

EDUCATION/EXPERIENCE

One year of manager or supervisor experience in related field is preferred. Associates or Bachelor’s degree (in related field) preferred. Knowledge of medical terminology is required.

About the Company

U

University Health