Senior On-Site Service Specialist.Managed Services Onsite

Senior On-Site Services Specialist (Mail & Operations)
Atlanta, GA (onsite)
4+Month Contract

Client is seeking a Senior On-Site Services Specialist to support high-volume mail, package, copy, imaging, and facility operations in a fast-paced university environment. This role reports to site leadership and requires strong customer service, multitasking ability, and physical stamina. Daily responsibilities include processing incoming and outgoing mail and packages, operating document systems, and providing building support functions.

• Process and distribute incoming/outgoing mail, packages, faxes, and office supplies
• Operate high-volume copiers, digital printing, document imaging systems, and image handling software
• Perform binding, finishing, QC checks, and final job review using bindery equipment (paper cutter, hole driller, jogger, tape machine, electric stapler, shrink-wrap machine, stackers, scales)
• Use MS Office, email, handheld devices, POS systems, postage meter, fax machine, and calculator
• Open, save, transfer, and access files within established document management protocols
• Maintain copier areas; perform daily inspections, clear paper jams, and coordinate service calls
• Maintain meter readings, service logs, billing logs, inventory records, and management reports
• Calculate job charges and track supply levels
• Perform shipping and receiving duties
• Deliver completed jobs within and between buildings; travel between facilities as needed
• Support meeting/conference room setups, occupant moves, re-lamping, light maintenance, and occasional cleaning
• Perform filing, purging, and archiving of documents
• Respond to customer inquiries regarding job status and feasibility
• Work overtime as needed, including nights, weekends, or emergency response
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  Requirements
  
  
• High school diploma or GED
• 1 2 years of related experience (mail services, warehouse, retail, copy/print services preferred)
• Basic PC skills and ability to operate office and technical equipment
• Strong customer service, organizational, mathematical, and filing skills
• Ability to multitask in a fast-paced environment
• Ability to lift 50 55 lbs and push carts/machines weighing up to 400 700 lbs on wheels
• Ability to stand, walk, bend, stretch, and climb for extended periods; moderate hand/eye coordination and dexterity required
• Professional presentation and telephone skills
• Dress code: black or navy polo shirt, khakis or jeans (no distressed or holes), comfortable sneakers
• Parking responsibility of employee; public transportation encouraged