Senior Medical Receptionist- Fertility

• 49 Forest Rd, Monroe, NY 10950

• Part Time.
• Sunday-Friday: 6:00 AM-8:00 AM
• (with potential for additional hours)

• Greet and check in patients in a warm, professional, and empathetic manner.
• Serve as the primary front-desk representative for the REI practice.
• Perform insurance eligibility checks and basic insurance verification.
• Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source.
• Assist patients with completion and organization of required paperwork.
• Liaise and coordinate administrative communication between the Aizer site and Premium Health’s Brooklyn site.
• Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up.
• Schedule, confirm, and update patient appointments.
• Collect copays and patient payments at time of service.
• Support light billing tasks and documentation as assigned.
• Scan, file, and maintain accurate patient records in accordance with HIPAA regulation.
• Respond to patient inquiries in a timely and professional manner.
• Support clinical and administrative staff to ensure efficient daily operations.

• Minimum education requirement: High-school diploma.
• Minimum 1 year of professional experience in a healthcare, medical office, or customer service–focused role.
• Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred.
• Familiarity with insurance verification, copay collection, and basic billing processes.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle sensitive patient information with discretion and professionalism.
• Experience in women’s health or specialty practices (REI preferred) is a plus.

• Part Time
• Sunday-Friday 6am-8am

• Up to $30 per hour

Premium Health is committed to providing compassionate, culturally competent, comprehensive health care, as well as behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes.