Senior LTSS Service Care Manager (RN) – Field Based {165484}

Senior LTSS Service Care Manager (RN) – Field Based

Location: Onondaga County, NY (Field-Based)
Coverage Area: Onondaga County and surrounding counties including Oneida, Madison, and Cortland
Pay Range: $36.21 – $65.09 per hour
Bonus: Eligible for 8% Annual Bonus Incentive

If interested, please email your resume to

About the Role

We are seeking a Senior LTSS Service Care Manager (RN) to support long-term care members with complex medical needs. This field-based role involves conducting Uniform Assessment System (UAS) assessments and coordinating care across healthcare providers and community resources to ensure members receive high-quality, person-centered care.

Candidates must reside in Onondaga County and be willing to travel locally to support members across Onondaga, Oneida, Madison, and Cortland counties .

Position Purpose

The Senior LTSS Service Care Manager performs care management duties to assess, coordinate, and manage medical and supportive services for complex or high-acuity populations. The role focuses on developing personalized care plans, coordinating resources, and improving outcomes for long-term care members.

Key Responsibilities

• Conduct 2–4 UAS assessments or reassessments daily in members’ homes or other care settings
• Evaluate complex member needs and develop personalized long-term care service plans
• Coordinate care between members, caregivers, providers, and community organizations
• Monitor care plans and adjust services based on member progress or changing conditions
• Identify potential care gaps, complications, or need for higher levels of care
• Educate members and caregivers on disease management, benefits, and available resources
• Facilitate service authorizations for services such as:
• • Meals
  • Transportation
  • Housing
  • Activities of daily living
• Maintain accurate documentation to ensure compliance with state and federal healthcare regulations
• Serve as a member advocate between families, providers, and healthcare facilities
• Support quality improvement initiatives and assist with mentoring or precepting new clinical hires

Required Qualifications

• Active New York Registered Nurse (RN) License
• Residency in Onondaga County, NY
• Minimum of 4 years of relevant RN experience
• Experience conducting UAS (Uniform Assessment System) assessments
• Ability to work in the field Monday–Friday
• Ability to conduct home and site visits as required
• Strong clinical assessment, care coordination, and communication skills

Preferred Qualifications

• Bachelor’s Degree in Nursing (BSN)
• Experience in Care Management or Managed Care Organizations (MCO)
• Experience working with complex or high-acuity populations
• Knowledge of community-based healthcare resources
• Leadership or mentoring experience supporting clinical staff

Additional Requirements

• Valid Driver’s License
• Personal transportation preferred (public transportation may be considered)
• Ability to travel locally within the assigned coverage area

Compensation & Benefits

This position offers a competitive compensation and benefits package, including:

• Competitive pay
• Health insurance
• 401(k) and stock purchase plans
• Tuition reimbursement
• Paid time off and holidays
• Flexible field-based work environment
• Performance incentives and annual bonus eligibility

Actual compensation may vary based on experience, education, and other job-related factors.

If interested, please email your resume to

Equal Opportunity Employer

We are committed to fostering a diverse and inclusive workplace and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.