Senior Fraud Specialist
CFG Bank
Baltimore, MD
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JOB DETAILS
SALARY
$65,000–$75,000 Per Year
LOCATION
Baltimore, MD
POSTED
3 days ago
POSITION SUMMARY:
As a Senior Fraud Specialist, you serve as a subject-matter expert in identifying, investigating, and mitigating financial crime risks across the organization. You play a key role in protecting the bank and its customers by leading complex fraud investigations, providing guidance on high-risk activity, and ensuring adherence to regulatory requirements and internal controls. This role requires advanced analytical skills, sound judgment, and the ability to operate independently in a fast-paced, risk-focused environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• The ability to use various Fraud Mitigation applications to independently monitor, investigate, and resolve complex fraud alerts across multiple channels, including checks, deposit accounts, cards, wires, and Zelle transactions.
• Exercise discretion and judgment to identify, assess, and escalate high-risk or unusual activity in a timely manner.
• Conduct in-depth investigations into suspicious activity, with a particular focus on new online accounts, digital onboarding, and application fraud.
• Serve as an escalation point for fraud-related inquiries from branch staff, Relationship Managers, and internal partners.
• Collaborate cross-functionally with Retail Banking, Operations, Risk, and Compliance to resolve fraud issues and minimize customer impact.
• Prepare and contribute to monthly, quarterly, and annual fraud activity reporting, identifying trends, emerging risks, and control gaps.
• Ensure thorough documentation of investigations, decisions, and outcomes to support audits, regulatory exams, and internal reviews.
• Provide timely status updates on active cases and proactively communicate material risks to management.
• Ensure ongoing compliance with bank policies, procedures, and applicable federal regulations, including BSA, USA PATRIOT Act, and OFAC requirements.
• Review and provide input on fraud procedures, controls, and risk assessments to enhance the effectiveness of the fraud program.
• Participate in required meetings, training sessions, and mandatory compliance education within established timeframes.
• Support broader Risk Department initiatives and special projects as needed, leveraging expertise to strengthen the bank's overall risk posture.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor's degree in a related field or equivalent experience.
• 4+ years of experience in bank fraud detection or financial investigations.
• Certified Fraud Examiner (CFE) and/or Certified Anti Money Laundering Specialist (CAMS) designation preferred, but not required.
• Familiarity with online banking products, services, and applicable regulations.
• Strong computer skills, including Microsoft Office and banking systems.
• Excellent organizational skills with the ability to prioritize and meet deadlines.
• Effective verbal and written communication skills.
• Strong problem-solving and critical thinking abilities.
• Ability to work independently and handle sensitive information with discretion.
COMPENSATION DISCLOSURE: In accordance with Maryland's Equal Pay for Equal Work Act, we are committed to providing transparent wage information for all posted job opportunities. The wage range for this position is $65,000.00 to $75,000.00 annually. Compensation is determined based on factors such as Experience, Qualifications, and Internal equity.
BENEFITS AND ADDITIONAL COMPENSATION: Additionally, this position includes a comprehensive benefits package and other forms of compensation, including:
• Employer-provided health benefits: medical insurance, dental and vision insurance, disability insurance, life insurance, mental health support services, and wellness program
• Paid time off: vacation days, sick leave, volunteer days
• Retirement plan: 401(k) with employer match
• Other compensation elements: Discretionary annual bonus and overtime pay for non-exempt positions
EOE STATEMENT: CFG Bank is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. If you require accommodations during the application process, please contact .
Compensation details: 0 Yearly Salary
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