Senior Facilities Manager KOP & Vendor Contract Management US
CSL Behring
King of Prussia, PA
Position Purpose
This role is part of the global Integrated Services Vendor & Contract Management team, which is led by multiple Leads. Each Lead is assigned stewardship over a defined subset of outsourced service categories and a designated portfolio of regions or sites. The role provides global leadership for contract governance, vendor performance oversight, operational risk management, and compliance across CSL’s outsourced service ecosystem.
Responsibilities
Global Vendor & Contract Governance
- Lead the global governance and lifecycle management of assigned outsourced service categories.
- Maintain, steward, and update global Master Service Agreements (MSAs), ensuring standardization, alignment, and contractual compliance across regions.
- Review and validate Change Control Requests (CCRs), assessing commercial impacts and ensuring global consistency in contractual obligations and service scope.
- Partner with Sourcing & Procurement to align commercial frameworks, rate cards, pricing models, and negotiation readiness.
Vendor Performance Oversight
- Monitor vendor performance trends globally, identifying systemic issues, deviations, or major operational events.
- Conduct performance investigations and root-cause analyses for significant service failures or contract deviations.
- Participate in Quarterly Business Reviews (QBRs) and global governance forums with a focus on performance deviations, major operational risks, and service improvement actions.
Operational Risk, Compliance & Audit Support
- Provide guidance and oversight to regions and sites to ensure adherence to global contract requirements, service standards, and compliance controls.
- Support documentation and response preparation for audits, regulatory inspections, and internal compliance reviews.
- Serve as the global escalation point for operational, compliance, and vendor-related risk issues.
Regional & Site Partnership
- Act as the primary global point of contact for assigned regions and service portfolios.
- Provide interpretation of global contract requirements and performance expectations to regional/site stakeholders.
- Ensure global standards and governance models are effectively translated into local execution while supporting regional independence in budget ownership.
- Assist site teams with operational issue resolution, performance recovery plans, service expansions, and scope clarifications.
Financial & Budget Management at KOP
- Own facilities, operating budgets, and forecast accuracy.
- Identify and execute cost-saving initiatives and productivity improvements.
- Review and approve expenditures in alignment with business priorities.
- Track financial performance against targets and benchmarks.
Operations & Service Delivery at KOP
- Oversee day-to-day delivery of IFM services, including:
o Building maintenance and utilities
o HVAC, electrical, plumbing, and critical systems
o Janitorial, waste management, landscaping, and pest control
o Security, life safety, and access control systems - Ensure high service reliability, uptime, and responsiveness.
- Lead incident response, escalation, and root cause analysis for facility disruption.
Qualifications and Experience
Education
- Bachelor’s degree in engineering, Business Administration, Supply Chain Management, or a related discipline. A master’s degree is a plus.
Experience
- 7+ years of experience in vendor/contract management or IFM/global outsourcing.
- Experienced in managing global teams and influencing senior stakeholders in complex organizations, with a focus on governance and strategy aligned with organizational goals.
- Strong understanding of commercial models, vendor governance, and regulatory requirements.
- Experience facilitating training, workshops, or capability development programs.
- Ability to travel globally based on business needs.
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.