Senior Director, Lab Services

The Senior Director Lab Services provides leadership across the Coastal (NC) and South Carolina regions and is responsible for all planning, direction, and control of the clinical, business, and multidisciplinary activities for laboratory services and any other services as assigned. The role works in tandem with directors and managers to ensure there is consistency across the regions that allow for system alignment and connectedness. The Sr Director will be accountable for guiding all operational initiatives at acute care facilities and is expected to be highly autonomous and able to manage, delegate, prioritize, and make resource assignments with limited guidance.

• Education:
  • 4 Year / Bachelors Degree in medical technology, clinical laboratory science, or chemical, physical, or biological science or equivalent, required. 
  • Master’s degree in business administration/healthcare administration or related field, required.
  • Successful completion of a NAACLS accredited MLS/CT/HT/Molecular Biology program, preferred.
• Experience: Minimum of five years of experience in upper level management within integrated healthcare network environments; demonstrate ability to lead and direct operations of multiple facilities, required.
• Licensure/certification/registration: Technologist/Scientist Cert from ASCP or AMT-MT (BB, C, CG, CT, H, HTL, MT/MLS, M, MB), preferred. 
  • All individuals certified ASCP beginning January 1, 2004, must participate and maintain ASCP Board of Certification (BOC) through the Certification Maintenance Program (CMP). All individuals who are certified AMT beginning January 1, 2006, must participate and maintain AMT Certification Continuation Program (CCP).
• Additional Skills (required): 
  • Qualifies as a General Supervisor under CLIA 88 guidelines.
  • Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures.
  • Skills in interviewing and selection process; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills.
  • Understanding of budgeting, staffing, payroll and purchasing processes.
  • Principles of adult learning and teaching methods/models.
  • Decision making, project leadership and consultation, delegation and communication skills.
  • Understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations.
  • Prior demonstrated leadership.
  • Demonstrated ability to lead and direct operations of multiple facilities and disciplines.

The Sr Director provides leadership in achieving ongoing corporate objectives including quality, financial vitality, team member and customer satisfaction; participates or leads Best Practice committees for laboratory services and other committees throughout Novant Health. Ensures compliance with regulatory agencies, recommends an appropriate organizational structure and personnel plan for the laboratory, assists with the development of an equipment plan for the laboratory and oversees execution of the plan, ensures that service level standards of the laboratory are met and assists with the preparation of and oversees departmental budgets. Partners with the corporate vendor partner who is contracted with Novant Health to manage the procurement of equipment and supplies for the facility labs.