Senior Director, Account Management (Consumer & Services) - Remote

EPAM is seeking a seasoned Senior Account Director to drive strategic growth in our Consumer & Services practice. This leader will combine deep industry expertise with a strong consulting and technology background to shape transformational engagements with some of the world’s most recognized CPG and retail brands. In this role, you will own executive-level relationships, expand accounts through innovation and thought leadership, and partner with global delivery teams to deliver measurable impact for clients.

Responsibilities

• Serve as the strategic Account Director for a portfolio of key Consumer & Services accounts, owning senior relationships, revenue, and growth outcomes

• Co-develop and execute account strategies in alignment with EPAM leadership to drive delivery excellence, client satisfaction, and multi-year growth

• Act as a trusted advisor at the intersection of business, customer, and technology, bringing forward solutions that enable large-scale transformation

• Spot, shape, and sell complex, multi-disciplinary deals across the EPAM portfolio—ranging from strategy and design through engineering, AI, data, cloud, and digital platforms

• Partner with solution architects and delivery leaders to design and scope engagements, set operating models, and ensure smooth transition from sales to delivery

• Track industry and technology trends to proactively identify new opportunities for value creation in the CPG and retail space

• Oversee the financial, contractual, and performance aspects of your accounts, ensuring profitable, sustainable growth

• Lead or support pursuits, RFP responses, proposals, and executive presentations—positioning EPAM as a partner of choice for enterprise transformation

• Build and mentor account teams, fostering cross-functional collaboration to maximize client impact and EPAM’s brand presence in the industry

Requirements

• 15+ years in client-facing leadership roles with accountability for revenue growth, ideally in a top consulting, services, or technology firm

• 10+ years in the Consumer/CPG industry, with a strong record of selling and delivering large-scale, transformative engagements

• Proven track record of executive-level relationship building, solution selling, and multi-million-dollar deal closure

• Strong business acumen and understanding of how technology drives consumer growth, marketing effectiveness, supply chain resiliency, and new business models

• Exceptional communicator with polished executive presence and ability to influence at the C-suite level

• Demonstrated leadership of cross-functional and global teams; able to inspire and align diverse stakeholders

• Adept at problem solving, creative solutioning, and bringing clarity to complex situations

• Comfortable operating in a fast-paced, high-growth environment with high expectations for impact and results

• Willingness to travel up to 25%

We offer/Benefits

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

• Paid Holidays - nine (9) total per year

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

• If otherwise eligible, participation in the discretionary annual bonus program

• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

This Remote Position Cannot be Performed in New York City.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.