Senior CMDB Engineer
Northwestern Mutual
Milwaukee, WI
About the Job:
The CMDB Engineer is responsible for the design, implementation, and maintenance of the Configuration Management Database (CMDB) to ensure accurate and reliable data is available for IT service management processes. This role involves collaborating with various IT teams to ensure the CMDB supports the organization's IT infrastructure and service management needs, including mainframe discovery and integration with Tanium into ServiceNow Discovery.
What You'll Do:
CMDB Design and Implementation: Design scalable CMDB architecture integrating systems like mainframe and Tanium.
CMDB Design and Implementation: Design scalable CMDB architecture integrating systems like mainframe and Tanium.Data Management and Integrity: Establish data quality standards and perform regular audits and validations.
Data Management and Integrity: Establish data quality standards and perform regular audits and validations.Process Development and Improvement: Document CMDB processes and optimize them with Lean or Six Sigma.
Process Development and Improvement: Document CMDB processes and optimize them with Lean or Six Sigma.Stakeholder Collaboration: Gather requirements, provide training, and facilitate communication between teams.
Stakeholder Collaboration: Gather requirements, provide training, and facilitate communication between teams.Tool Administration and Support: Administer and troubleshoot CMDB tools while maintaining detailed documentation.
Tool Administration and Support: Administer and troubleshoot CMDB tools while maintaining detailed documentation.Reporting and Analysis: Create reports and dashboards to analyze CMDB data and provide recommendations.
Reporting and Analysis: Create reports and dashboards to analyze CMDB data and provide recommendations.Compliance and Security: Ensure CMDB compliance with regulations and implement robust security measures.
Compliance and Security: Ensure CMDB compliance with regulations and implement robust security measures.Mainframe Discover: Integrate and automate mainframe system data collection and monitoring.
Mainframe Discover: Integrate and automate mainframe system data collection and monitoring.Tanium Integration: Develop and monitor Tanium integration with ServiceNow for enhanced data accuracy and automation.
Tanium Integration: Develop and monitor Tanium integration with ServiceNow for enhanced data accuracy and automation.
What Sets You Apart
- Experienced across ITIL process areas, with a focus on Configuration Management and Change Management.
- Understanding of cloud computing fundamentals across multiple cloud providers (AWS, Azure, etc.).- Infrastructure Knowledge: In-depth knowledge of infrastructure environments, including servers, storage, virtualization, and mainframe systems.
- Strong understanding of network concepts, including LAN, WAN, network protocols, and mainframe connectivity.- ServiceNow Proficiency: Proficient and knowledgeable of ServiceNow’s Discovery platform, Common Service Model, and Service Mapping techniques.
- Experience with Tanium platform, including its integration capabilities and endpoint management features.- CMDB Tools Experience: Experience with CMDB tools and platforms, such as BMC Remedy, IBM Z Discovery, and other ITSM solutions.
- Strong analytical skills with the ability to interpret complex data sets using SQL, Python, or R.- Communication Skills: Excellent communication skills, both written and verbal, for effective collaboration with stakeholders.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
What Sets You Apart:
- Discovery administration and pattern development (expert)
- JavaScript/Json (expert)
- Experience developing and implementing CMDB (expert)
- Experience implementing data models, CI classes, and relationships (expert)
Ready to take your career to the next level? Apply today and help us shape the future of investment products at Northwestern Mutual.
#LI-Hybrid
Compensation Range:
Pay Range - Start:
$94,640.00Pay Range - End:
$175,760.00Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Analytical Thinking (NM) - Advanced, Enterprise Architecture (NM) - Intermediate, Customer Centricity (NM) - Advanced, Cloud Infrastructure (NM) - Advanced, Technical Communication (NM) - Advanced (Inactive), Cross Functional Partnering & Planning (NM) - Intermediate, Automation Strategy & Implementation (NM) - Advanced, Professional Curiosity (NM) - Advanced (Inactive), Infrastructure Development (NM) - Advanced, Industry Standard Frameworks (NM) - Advanced, Strategic Thinking (NM) - Intermediate, Technical Problem Solving (NM) - Advanced, OS Level Knowledge (NM) - Advanced, SaaS (Software as a Service) (NM) - Intermediate, Adaptive Communication (NM) - Advanced, Project Methodologies (NM) - Intermediate, Monitor System Health (NM) - Advanced, Technical Solution Development (NM) - Advanced (Inactive), Accountability (NM) - Intermediate, Programming Languages (NM) - Advanced, Container Orchestration (NM) - Intermediate
FIND YOUR FUTURE
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
About the Company
Northwestern Mutual
Who We Are
What we believe.We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities.
These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.
That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.
We care.We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.
Why Work Here
We’re strong and growing.In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.
We invest in our people.We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.
Be part of building our future.We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee.
Enjoy Milwaukee.Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots.
Our Culture
We are always evolving.At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.
We do what’s right.Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.
We recognize and develop possibilities in our people.Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.
Diversity makes us better.We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.