Senior Business Analyst, Finance Technology
Sysco
Houston, TX
This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.
JOB DESCRIPTION
Requirements Gathering & Stakeholder Collaboration
Collaborate with finance stakeholders (Finance Operations, Business Process Owners, Sysco Technology, Sales, Security, Compliance) to gather, analyze, and document business requirements for Finance initiatives.
Coordinate and facilitate workshops to validate requirements, assess impacts, and shape future-state processes.
Identify interdependencies between functional areas and ensure alignment across workstreams.
Build strong working relationships with internal and external stakeholders, fostering collaboration and clarity.
Process Documentation & Design
Produce detailed documentation, including process maps, flow diagrams, BRDs, functional designs, SOPs, test scenarios, and configuration specifications.
Break down complex systems into manageable components to support effective change management.
Support Change Management efforts by documenting and communicating future-state procedures.
AI & Automation Solutions
Lead discovery sessions to identify high‑value opportunities for automation, generative AI, machine learning, and workflow optimization.
Conduct feasibility assessments, complexity scoring, automation ROI analysis, and define solution recommendations.
Evaluate processes and systems to determine suitability for RPA, intelligent document processing (IDP), chatbots, and AI copilots.
Partner with technical teams to design intelligent automation solutions.
Support development teams by clarifying requirements, validating automation logic, and ensuring alignment with business objectives.
Assist in building AI-driven features such as document extraction, predictive analytics, conversational AI, generative AI use cases, etc.
Testing, Validation & System Integration
Lead and execute testing cycles across Finance Applications (Workday, SAP BPC, Microsoft BI)
Validate data flow, integration, and system configuration to ensure end-to-end consistency and accuracy.
Actively participate in hands-on testing and support business testers during UAT cycles.
Create, track, and manage JIRA or ServiceNow tickets for defects, enhancements, and user stories.
Support transformation initiatives, prioritization, change management, and road mapping.
Reporting, Analytics & Continuous Improvement
Prepare weekly project updates, dashboards, and operational reports for finance leadership.
Deliver monthly metrics for key performance indicators.
Analyze financial and operational data to identify opportunities for process improvements.
Recommend enhancements to system configuration, workflows, and process automation.
Requirements
Bachelor’s degree in business administration
5-8 years of business analysis experience in Shared Services, Finance applications support.
Excellent communication skills and ability to collaborate across functions and geographies.
Experience with financial accounting, JE processing, month-end closing processes, general ledger, planning, and tax.
Exposure to medium/high complexity transformation projects.
Hands-on experience with tools such as Jira, ServiceNow, Workday, SAP BPC, Microsoft BI, PowerPivot, Visio, Excel, and PowerPoint.
Preferred Requirements
Hands-on experience with automation tools
Understanding of AI/ML concepts (e.g., NLP, predictive analytics, GPT-based models, document intelligence)
Skills
Strong analytical mindset with ability to translate data into actionable insights.
Excellent communication and stakeholder-engagement skills.
Ability to manage multiple projects in a fast-paced, dynamic environment.
Strong problem-solving skills with structured approaches to complex issues.
Highly organized, proactive, adaptable, and comfortable working with ambiguity.
Ability to work under pressure and meet strict deadlines.
Self-driven with minimal supervision and strong initiative.
Ability to work under pressure and meet strict deadlines.
Self-driven with minimal supervision and strong initiative