Senior Analyst, Operations

Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.

Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core’s student housing portfolio includes over 59,000 beds currently owned or managed, with a pipeline of over 50,930 beds in various stages of development. Core’s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit www.corespaces.com.

*Portfolio and pipeline numbers as of Q4 2025

• A culture that provides you with a sense of belonging
• Competitive pay that values your contributions
• Incentives designed to reward your achievements
• Paid flexible PTO to disconnect or celebrate life milestones
• Paid 14+ holidays, including your birthday, to disconnect and celebrate
• Paid Parental Leave that begins after 90 days
• Paid volunteer time off to give back to your community
• Monthly workshop weeks; fewer meetings & more collaboration
• Robust health plan options that begin within at least 30 days of your employment
• Monthly phone reimbursement
• Wellness allowance and perks, including a yearly subscription to a meditation app
• An environment that provides you a voice to share your perspectives
• Employee Assistance Program (EAP) for access to confidential support services
• Company retirement options including 401(k) + matching & Roth account option

The Senior Analyst, Operations (New Here Coffee) supports national operations by ensuring financial accuracy, optimizing vendor and technology workflows, maintaining KPI reporting, and coordinating daily operational needs across store and corporate teams. This role combines analytical rigor with hands‑on operational support to help the business scale efficiently while upholding the guest experience and brand standards.

Invoice, Vendor, & Purchasing Support

• Review and validate vendor invoices for accuracy, pricing compliance, and adherence to contract terms.
• Approve invoices within Bill.com and facilitate accounting controls to ensure sufficient cash balance.
• Track recurring expenses, investigate anomalies, and resolve discrepancies directly with vendors.
• Partner with Operations and Purchasing teams to optimize invoice workflows and improve accountability.
• Monitor vendor pricing changes, category spend trends, and their impact on COGS.
• Identify cost‑saving opportunities without compromising quality or guest experience.

Financial & Analytical Support

• Maintain KPI tracking tools across sales, labor, and cost categories; ensure accuracy and timely updates.
• Extract financial data from QuickBooks to support variance analysis and operational reporting.
• Collaborate with Baker Tilly and Corporate Accounting during month-end close, including account review and variance investigation.
• Support FP&A with cash flow forecasting, modeling, and financial planning inputs.
• Conduct location-level financial and operational reviews and provide recommendations for performance improvement.

Operational Coordination

• Serve as a point of contact between store teams, accounting, FP&A, IT/tech vendors, and leadership.
• Update and maintain SOPs, process documentation, operational checklists, and training materials.
• Coordinate store-level support requests, monitor task completion, and escalate issues when needed.
• Support the rollout of new operational tools, programs, or systems across store operations.
• Assist with labor, scheduling, and operational performance monitoring on a weekly and monthly basis.
• Provide onboarding support for new managers related to systems, ordering workflows, and financial procedures.

Technology, Digital Platforms & Guest Experience

• Review and identify required updates or configuration changes in Toast, including menu accuracy, pricing, modifiers, reporting, and system alerts.
• Monitor performance of the company website, ensuring accuracy of product information, hours, promotions, and location listings.
• Track and report on loyalty program and mobile/app performance, identifying trends, technical issues, or guest experience opportunities.
• Coordinate with marketing, tech partners, or third-party vendors to troubleshoot and resolve digital performance issues.
• Respond to customer inquiries received through digital channels, email, or app platforms while maintaining brand voice and service standards.
• Monitor trends in guest feedback to identify operational or digital improvements.

Systems & Process Management

• Maintain internal operational tracking systems for vendors, invoices, inventory, COGS, and compliance.
• Support implementation of new processes related to procurement, inventory management, ordering, labor optimization, or store operations.
• Collaborate with teams to troubleshoot system issues and support software upgrades or deployments.
• Ensure strong data hygiene, documentation, and organized internal workflow systems.

Other

• Occasional travel may be necessary as needed
• Perform all other duties and tasks as assigned by management
• Must be able to complete all physical requirements of this role with or without a reasonable accommodation

• 2–4+ years of experience in operations, financial analysis, accounting support, or multi‑unit hospitality (coffee/restaurant experience a strong plus).
• Strong analytical aptitude with the ability to translate financial and operational data into clear insights and recommendations.
• Experience supporting multi‑location operations in a fast‑paced, growth‑oriented environment.
• Strong cross‑functional communication skills, with the ability to partner effectively across operations, finance, tech, and vendors.
• Highly organized and detail‑driven, with a proactive, solutions‑oriented mindset.

You'll crush it if you have experience with

• Experience with QuickBooks, Bill.com, Toast, loyalty platforms, and operational dashboards.
• High proficiency in Excel/Google Sheets; familiarity with reporting tools (Tableau, Looker, etc.) a plus.
• Detail-oriented, organized, and proactive problem solver.

Organizational Structure

Reports to: National Beverage Director

Direct Reports: N/A

Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

The compensation range listed reflects the base salary or hourly rate that we reasonably and in good faith expect to offer for this role at the time of posting. Actual compensation may vary based on factors such as education, experience, skills, certifications, seniority, geographic location, and business needs.

This role may be eligible for additional forms of compensation, including bonuses, commissions, stipends, or non-cash incentives, depending on position and performance. Benefits may include health insurance, retirement plans, paid time off, and other role-based offerings, subject to eligibility requirements.

All compensation components are subject to change based on business needs or market conditions.