Senior Admissions Counselor
Renaissance Recovery
Huntington Beach, CA
Senior Admissions Counselor
Huntington Beach, CA | Full-Time | Leadership
About the Organization
We are a nationally accredited, multi-state behavioral healthcare organization with a family of treatment centers including: Renaissance Recovery, Alliance Recovery, Connections Mental Health, California Detox, and The District Recovery Center, which are widely recognized for clinical excellence.
Position Overview
The Senior Admissions Counselor leads all admissions and call center operations, driving growth through strategic planning, performance management, and team leadership. This role combines strategy with hands-on operational oversight, serving as a key link between admissions, clinical teams, and executive leadership.
Key Responsibilities
Oversee daily admissions and call center operations
Set and achieve admissions goals aligned with organizational growth
Establish and monitor performance metrics and KPIs
Coach, mentor, and develop high-performing admissions teams
Ensure accurate lead tracking, reporting, and data integrity
Collaborate with clinical leadership on bed availability and intake coordination
Qualifications
2+ years of call center leadership experience (behavioral healthcare preferred)
Proven ability to manage admissions teams, metrics, and conversion performance
Experience with Kipu and Zoho preferred
Strong leadership, communication, and organizational skills
Why Join Us
Leadership role within a respected and growing organization
Direct impact on admissions strategy and organizational performance
Collaborative, ethical, and mission-driven leadership culture
Competitive compensation with long-term growth opportunity
Apply Today - Take the lead in shaping the future of a growing healthcare organization.
Send Resume/Cover letter to HR@RenaissanceRecovery.com