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Senior Account Manager – IT Services & Digital Transformation

BIZTECHNOSYS INFOTECH LLP

Naperville, IL

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Agile Programming Methodologies, Atlassian JIRA, Business Analysis, Communication Skills, Consulting, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, ERP (Enterprise Resource Planning), Management of Information Systems/Technology (MIS), Microsoft Project, Product Demonstration, Project Execution, Project/Program Management, Requirements Management, Risk Management, Sales Management, Sales Strategy, Technical Delivery, Technical Support, Up-Selling, Waterfall Model of Software Development
LOCATION
Naperville, IL
POSTED
3 days ago

Account Manager – IT Services & Digital Transformation
Locations: Atlanta, GA / Houston, TX / Naperville, IL
Type: Full-time
Experience: 4-8 years (ideal for BA/PM professionals transitioning to client-facing roles)

Role Overview
Transition your Business Analyst or Project Manager expertise into a dynamic Account Manager position. Manage key client accounts, drive IT services and digital transformation projects to success, and foster long-term relationships by bridging technical delivery with business outcomes.

Key Responsibilities

  • Own client accounts: Lead reviews, gather requirements, and align solutions with business objectives.

  • Collaborate with delivery teams: Ensure seamless project execution, mitigate risks, and provide stakeholder updates.

  • Drive growth: Identify upsell opportunities, support contract renewals, and contribute to account expansion strategies.

  • Communicate effectively: Translate technical details into client-friendly insights for QBRs, demos, and presentations.

Required Background

  • 4+ years as Business Analyst, Project Manager, or Techno-functional Consultant.

  • Proficiency in requirements gathering, Agile/Waterfall methodologies, and tools like Jira, MS Project, ERP/CRM systems.

  • Strong communication skills with a readiness to pivot into account management.

  • Preferred: Exposure to IT services, cloud technologies, or eCommerce.

About the Company

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BIZTECHNOSYS INFOTECH LLP

INDUSTRY
Computer/IT Services