Security Lieutenant - Orlando Health Watson Clinic Lakeland Highlands Hospital-Lakeland, FL

Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL.

Orlando Health offers a great DAY ONE benefits package that includes:

• Medical, Dental, Vision & Prescription Drug Plans
• Flexible Spending Accounts & Health Savings Accounts
• Paid Time Off (accrued)
• Education Assistance: Preferred Education Program-100% PAID Tuition, Tuition reimbursement & repayment of previous loans
• Disability and Life Insurance
• Retirement Savings Plan
• Family Care Benefits & so much more!

Provides for protection and security of hospital assets and for the patients, visitors, and guests.

Essential Functions
Maintain order, discipline, and security within assigned areas in the absence of the shift Captain.
Assists with the training of new officers and on-going training for current officers.
Provides input to the Captain for Security Officers’ performance reviews.
Communicates proper information regarding patient or non-patient needs to security team members.
Ability to maintain strict confidentiality.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
Participates in continual review of Security Policies and Procedures and recommends improvement changes.
Participates in monthly Quality Assurance (QA), Quality Indicator (QI) and related services.
Works with patients, visitors, and staff to resolve problems.
Ability to manage patients, visitors, and employees under extreme stress.
Always provides the highest quality of customer service.
Performs other related functions as assigned.

Education/Training
High school graduate or equivalent. Basic knowledge of Microsoft Word for report writing purposes.

Licensure/Certification
Must obtain a State of Florida Class “D” Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire which must be renewed biannually before the license expires.
Must obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire which must be renewed annually before the certification expires.
Must obtain a Basic Security Officer Certification or higher level of certification through the International Association of Hospital Security and Safety within 120 days of hire and always maintained during employment.

Experience
Two (2) years security experience, to include one (1) year supervisory or leadership experience.