Secretary, Consumer Loans
BancFirst
Sulphur, OK
Onsite Position
1020 W. 1st Street, Sulphur 73086
Full Time: M-F
POSITION SUMMARY
Loan Assistants act as a support to multiple loan officers and also assist other loan personnel that produce consumer, construction, commercial, agriculture, commercial real estate and residential real estate loans. Performs various support duties pertinent to meeting the needs of our high profile customers and development of new business through the application and closing process. Extensive contact with customers and the public both in person and on the phone.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist lending staff with daily responsibilities, including document collection, closing, and telephone/personal interaction with customers and third party vendors to accommodate banking needs.
Produce loan documents using Decision Pro and/or Laser Pro.
Maintain open communication with members of the loan department as to the status of the loan and with vendors, and any other required parties, to the loan transaction.
Order preliminary title policy, UCC searches, Flood Certificates, environmental reports, and other related data.
Review closing documents prior to loan funding and ensures any pending items are addressed.
Coordinates with borrower and/or insurance agent for lapsed or expiring insurances.
Assists in obtaining updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file.
Work Lender’s Technical Exceptions.
Interact with staff and departments for accurate resolutions to problems and errors.
Will be cross-trained to act as a relief Teller and Customer Service Representative (CSR).
Perform other job-related duties and special projects as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Excellent customer service skills.
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.
Proficient knowledge of BancFirst Loan Policy and Procedures, the Uniform Commercial Code, Business Law, Real Estate Law, and Federal Compliance Regulations, the training for which will be provided by BancFirst.
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.
Demonstrate above average problem solving and interpersonal skills.
Work well individually and with a team while maintaining a positive attitude.
Outstanding listening and communication skills, both written and verbal.
Detailed oriented.
Critical thinking skills.
Excellent work ethic.
Must be flexible and able to work additional hours when crucial to the department.
Attendance and punctuality is an essential function of the job
PREFERRED SKILLS AND QUALIFICATIONS
Knowledge of loan process and loan documentation.
PHYSICAL REQUIREMENTS
Constant use of computer screens.
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.
Ability to sit and/or stand for long periods of time during the workday.
Long periods of typing and repetitive motion.
Ability to lift and/or move and carry 10 - 25 pounds.
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.
Diversity…Our differences enhance business performance.
About the Company
BancFirst
Oklahomans Banking Oklahoma
We're BancFirst. Unlike many banks these days, we've always been very clear on who we are and where we're going. Partly because we've never lost sight of where we came from.
First and foremost, we're proud to call ourselves an Oklahoma bank. In fact, our banking lineage goes all the way back to the Run of '89, so our roots go deep in Oklahoma soil. Over the years, BancFirst has grown from a confederation of community banks throughout the state, to a multi-bank holding company, to the largest state chartered bank in Oklahoma. Today, we have locations in small towns and large cities throughout the state.
When we say that we're an Oklahoma bank, we mean that our business identity has always been built around a commitment to Oklahoma and Oklahomans. That commitment has never changed and has brought us a great deal of success. Over the years it has developed into precepts that are at the very heart of our business philosophy.
- We believe it's important to be actively, personally involved in the communities we serve: we participate.
- We believe it's important to invest our resources in those communities: we keep Oklahoma dollars in Oklahoma.
- We believe that prosperity flows from the honest effort put forth each day by each of us: we work hard.
There may be banks with more locations and banks with lots of offices in other states, but no bank anywhere can match our loyalty to Oklahoma. At BancFirst, we've always thought it was good business to put Oklahoma first. We still do.
As a prospective employee, it’s important that you understand the way we look at our business and our attitude toward our fellow Oklahomans.
You’ll Like Our Style
BancFirst's business "style" flows naturally out of who we are - Oklahomans. That means you can expect a friendly, helpful attitude when you work with us, as well as pride in the contribution we make every day to Oklahoma's prosperity.
It also means a natural preference for doing business up close and personal. While we've never been slow to take advantage of technological opportunities, we've also never lost sight of a basic banking truth: that ultimately, every banking relationship is a relationship between people. That's why so much of our business is built on long-term relationships with customers. We take the time to work with our customers at their places of business. That way, we can develop a first-hand understanding of their goals and ambitions. When you work with BancFirst, you can expect a genuine commitment to help you select the proper mix of financial tools to help you succeed.
Our Unique Structure Gives You Unique Advantages
Success is the result of careful decision-making which results from a forthright exchange of information. We've always believed that that kind of exchange is best made face to face, and that's why we've evolved the unique corporate structure that serves our customers so well. The BancFirst way is local empowerment: we place handpicked decision-makers in each of our banks and give them wide-ranging responsibility for their locations.
Our structure means you can count on access to capable professionals who have the authority to get things done for you promptly, without having to obtain approval from an out-of-state home office. That's true at every BancFirst location throughout Oklahoma, and that's not something every bank in Oklahoma can say.
Strength And Stability - Yesterday, Today, And Tomorrow
At the same time, we never lose sight of the fact that our asset quality is the bedrock of our success. With BancFirst, you can be confident that your business is backed by a bank with the capital strength to serve you over the long haul. We'll be here when you need us, with all the financial resources you'll need to achieve the goals you set for yourself and your business.
Service Is Our Top Priority
Every business poses a financial challenge that demands flexibility and responsiveness from its bank. We understand that you need quick action and unique solutions for your particular situation. In short, what you need from your bank is what you give to your customers: quality service.
To us, quality service is being available when you need us, with the answer or product that satisfies your need, so that you will be able to capitalize on opportunities and maximize your potential.
Excellence Is Standard
From the teller's window to the loan officer's desk, BancFirst has assembled a statewide network of decision-makers who pledge to give you a superior level of customer service.
BancFirst is a team of Oklahomans committed to banking Oklahoma today and tomorrow, just as we did yesterday.
Come to BancFirst and let us show you that "Oklahomans Banking Oklahoma" is more than just a slogan.
Our Services:
- Personal Banking
Checking
Savings & Investments
Loans
Convenience Services
- Commercial Banking
Checking Services
Commercial Lending
Cash Management & Electronic Banking
International Banking
Convenience Services
- Online Banking
- SBA Lending
- BancTrust
Personal Trust
Employee Benefit Services
Corporate Trust
Investments
401(k) Login
Trust Custodian Login
We are always looking for hard-working, friendly people who are focused on quality customer service. Please contact us if you have skills that would be beneficial in the following areas:
- Clerical
- Management
- Professional
- Technical
- Teller/Customer Service Representative
At BancFirst, we understand the importance of offering our employees competitive salaries, opportunities for advancement, and great benefits. If you’re interested in a career with us, we’d be happy to discuss with you in-person, our benefits, on-site amenities, company culture and work hours.