SAP S4HANA - Customer Service Representative
Artech LLC
Charlotte, NC
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JOB DETAILS
LOCATION
Charlotte, NC
POSTED
30+ days ago
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSR
EQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Cameran Gamble
Location: Charlotte, Nc
GBaMS ReqID: 10456644
MUST BE US CITIZEN!
ITAR REQUIRMENT
100% ON-SITE
Digital SAP S4HANA Enterprise Management - Service
Job Summary
We are seeking a skilled Customer Service representative to join our team. The ideal candidate will be responsible to assist the customer service team to ensure excellent service delivery and customer satisfaction.
Responsibilities:
Order entry; invoicing; scanning
Sense of urgency in meeting customer needs
Handle escalated customer inquiries and complaints
Develop strategies to enhance customer service experience
Collaborate with all colleagues to ensure seamless customer interactions
Pricing Management
Existing price inquiry
Price discrepancy at order entry
Price increase communication
Price data file management Customer Facing / Inside Sales Roles Product spec communication Product knowledge Customer phone communication
Comments for Suppliers:
About the Company
A