Salesforce Solution Architect

Salesforce Solution Architect
Remote
Full Time 

Join our healthcare technology team as a Salesforce Solution Architect leading Core Salesforce and integration strategy. We are looking for a true architect—not a pure admin or developer—who can drive Sales Cloud and Service Cloud solution design, guide stakeholders, establish platform best practices, and lead scalable integration decisions in a complex enterprise environment.

The Salesforce Solution Architect will be responsible for the following activities in support of the clients (LIMS) integration and broader Salesforce platform strategy:

 Responsibilities include:

·       Integration Leadership

o   Define integration patterns and ensure alignment with enterprise architecture standards.

·       Stakeholder Alignment

o   Serve as a liaison between the Salesforce technical team and business stakeholders to ensure requirements are clearly understood, prioritized, and aligned with business goals.

o   Translate business objectives into scalable and sustainable Salesforce solutions.

·       Platform Governance

o   Establish and enforce best practices for data modeling, security, performance, and scalability within the Salesforce platform.

o   Review and approve technical solutions, configurations, and custom development to ensure quality and consistency.

·       Continuity and Transition Planning

o   Provide continuity and stability for the Neo Salesforce team during leadership and vendor changes.

·       Technical Roadmap Development

o   Collaborate with IT and business leaders to define the technical roadmap for Salesforce, with a focus on long-term scalability and maintainability.

o   Identify and mitigate architectural risks and technical debt.

·       Mentorship and Team Support

o   Act as a mentor and advisor to internal Salesforce developers, admins, and project team members.

o   Facilitate knowledge transfer and capability-building within the team.

·       Project Oversight and Coordination

o   Collaborate with project managers to ensure architectural deliverables are completed on time and within scope.

o   Support solution estimation, planning, and milestone tracking for integration-related workstreams.

·       Independent from Commercial Excellence

o   Maintain a clear focus on integration and platform responsibilities, operating independently from the Commercial Excellence initiatives led by other team members.

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