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Salesforce Automation QA

HTC Global Services Inc

Madison, WI

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Acceptance Testing, Agile Programming Methodologies, Application Builders, Application Programming Interface (API), Atlassian JIRA, Automation, Bug Tracking/Defect Management, Business Analysis, Cloud Computing, Continuous Deployment/Delivery, Continuous Integration, Data Modeling, Data Quality, Emerging Technology, Functional Testing, Git, Integration Testing, Jenkins, Performance Testing, Quality Assurance, Quality Metrics, REST (Representational State Transfer), Regression Testing, Release Management/Engineering, Reporting Dashboards, Requirements Management, SOAP (Simple Object Access Protocol), Sales, Salesforce.com, Scrum Project Management and Software Development, Selenium, Software Testing, System Test, Systems Administration/Management, Test Automation, Test Case, Test Plan/Schedule, Test Scenario, Test Tools, Testing, Time Management
LOCATION
Madison, WI
POSTED
19 days ago

Salesforce Automation QA 

Job Summary
We are seeking an experienced QA Lead to drive quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires strong leadership, hands-on testing expertise, and effective coordination between onsite and offshore teams to ensure high-quality, scalable, and secure Salesforce solutions.

Key Responsibilities

  • Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications.
  • Define QA strategy, test approach, and quality metrics for projects and releases.
  • Review and approve test plans, test cases, and test execution results.
  • Perform and oversee functional, regression, integration, UAT, and smoke testing.
  • Provide technical guidance on testing Salesforce features:
  • Experience Cloud pages and components.
  • Lightning components and Apex functionality.
  • Flows, workflows, validation rules, and automation.
  • Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones.
  • Assign tasks, track progress, and ensure timely delivery of QA milestones.
  • Facilitate defect triage meetings and work closely with development and product teams.
  • Ensure proper defect lifecycle management and root cause analysis.
  • Support UAT planning and execution with business stakeholders.
  • Oversee release sign-offs and post-production validation.
  • Drive continuous improvement in QA processes, standards, and best practices.

Required Skills & Qualifications

  • Solid 4+ years of QA experience, including leadership or QA Lead roles.
  • Strong hands-on experience with Salesforce Community / Experience Cloud.
  • Salesforce test automation experience ( Selenium, Copado).
  • API and integration testing experience (Postman, SOAP UI).
  • Deep understanding of Salesforce data model, security, and automation.
  • Proven experience leading onsite–offshore QA teams.
  • Strong stakeholder management and client communication skills.
  • Experience working in Agile/Scrum environments.
  • Excellent documentation, reporting, and mentoring skills.


Nice-to-Have Skills

  • Salesforce Admin / Advanced Admin / QA certification.
  • CI/CD and release management exposure in Salesforce environments.

If you are ready to lead Salesforce quality initiatives and drive automation excellence with Copado, we encourage you to apply for this exciting opportunity.

      What Makes HTC A Great Place To Build Your Future

      HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

      At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

      Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

      #LI-AS1 #LI-Onsite 

      About the Company

      H

      HTC Global Services Inc

      INDUSTRY
      Computer/IT Services