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Sales Support Specialist (JR018202)

CornerStone Professional

Fort Worth, TX

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JOB DETAILS
SALARY
$28–$31 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Alliance/Partner Marketing, Analysis Skills, Billing, Biology, Biotech and Pharmaceutical, Communication Skills, Cross-Functional, Current Good Manufacturing Practice (cGMP), Detail Oriented, Distribution Channel, Documentation, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), FDA (Food and Drug Administration), Field Sales, High School Diploma, Identify Issues, Legal, Lift/Move 25 Pounds, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Mobile Devices, Onboarding, Operational Support, Operations, Oracle ERP, Order Management, Order Processing, Order/Customer Fulfillment, Organizational Skills, Performance Analysis, Physical Demands, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Regulations, Returns Processing, Sales, Sales Operations, Sales Support, Sarbanes-Oxley Act (SOX), Supply Chain, Team Player, Warehousing, Writing Skills
LOCATION
Fort Worth, TX
POSTED
7 days ago

Sales Support Specialist (JR018202)
Hybrid - (3 days onsite, 2 days remote) Fort Worth, TX
Monday-Friday | Standard Business Hours
9-months temporary assignment
Pay Rate: Up to $31.25/hour BOE

About the Opportunity
CornerStone Professional Placement is seeking a detail-oriented Sales Support Specialist to support a pharmaceutical sample program in a highly regulated environment. This role plays a critical part in ensuring compliance with PDMA and internal regulatory standards while supporting field sales operations and maintaining accurate documentation. If you thrive in a collaborative, compliance-driven environment and enjoy working with cross-functional teams, this opportunity offers a strong path for growth and impact.

Key Responsibilities
* Support daily operations of the pharmaceutical sample program, ensuring compliance with PDMA, FDA, GDP, and SOX regulations
* Manage order entry, fulfillment, invoicing, and returns processing with a focus on accuracy and efficiency
* Monitor and manage communications through the Sample Administration inbox, resolving inquiries from field personnel and stakeholders
* Collaborate with Sales, Compliance, Legal, IT, Supply Chain, Marketing, and third-party vendors to support compliant sample distribution and reporting
* Maintain accurate sales representative rosters by tracking onboarding, territory changes, and terminations
* Troubleshoot system issues across ERP, EDI, and sample tracking platforms to ensure seamless operations
* Generate and analyze reports using Excel and Power BI to monitor performance and identify process improvements

Requirement:
* High school diploma or GED required
* 3-5 years of relevant professional experience with a bachelor's degree, or 7-9 years of experience in lieu of a degree
* Working knowledge of PDMA regulations and familiarity with cGMP and related regulatory standards
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
* Strong analytical, organizational, and problem-solving skills
* Excellent written and verbal communication skills

Preferred:
* Experience supporting pharmaceutical or life sciences sales operations
* Familiarity with Oracle ERP, EDI systems, and Power BI reporting tools
* Proven ability to implement process improvements in a regulated environment

Physical Requirements & Work Environment:
* Ability to sit, stand, walk, climb, stoop, kneel, and crouch as needed
* Must be able to lift and/or move up to 25 pounds
* Frequent use of computers, telephones, and handheld devices
* Exposure to moderate noise levels and varying environmental conditions, including office and warehouse settings
* No travel required

About the Company

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CornerStone Professional