Sales Support Representative

Olympus Solutions Inc., a sales and marketing firm where service defines success, is hiring a Sales Support Representative to ensure Bakersfield experiences affordable wireless connectivity. The Sales Support Representative processes applications with care, so vulnerable clients receive wireless service without barriers and confirm plan eligibility for maximum savings.

As a Sales Support Representative, you take ownership of the final, most important steps. You ensure that the administrative process for affordable wireless programs is smooth and accurate, providing direct support that enhances every sale. The Sales Support Representative’s work is the final piece that delivers on our promise to the community.

Core Functions of the Sales Support Representative:

• Participate in sales efforts, offering approachable in‑person support to residents exploring affordable wireless services.
• Explain qualification pathways for reduced‑cost wireless service, helping families understand how income‑based programs can benefit them.
• Share simple demonstrations of smartphone features that improve communication and accessibility.
• Set clear expectations around wireless plan features, coverage, and billing so customers feel confident about what they’re signing up for.
• Walk customers through essential device settings, so they leave with a phone that works the way they expect.
• Stay connected with households through friendly follow‑ups that reinforce trust and ongoing support.

Education & Experience Needed for the Sales Support Representative: 

• High school diploma or GED preferred.
• Prior work in sales support, retail, or hospitality roles is a plus
• Clear communicator who can break down mobile service options simply.
• Comfortable handling multiple accounts and tasks at once.
• Friendly personality with a focus on customer satisfaction.

Preferred Skills for the Sales Support Representative: 

• Adapts quickly to changing program guidelines and device requirements.
• Supports outreach goals by engaging residents with warmth and clarity.
• Identifies service gaps and offers helpful mobile‑accessibility solutions.
• Maintains organized workflows to support high‑volume support days.